Maximizing diagnostic tool features

May 2, 2022
Tools cost a lot of money and are a necessary investment. But for some reason, shops (and individual techs alike) find purchasing diagnostic tools a tough pill to swallow.

What you will learn:

Investing in tools isn't as expensive, when the tool features are utilized

• Learn what tools can and cannot do, for comparative measure

• 'Inexpensive' might not be the best characteristic to focus on

When it comes to ROI, many techs won’t bat an eyelash about purchasing tools for mechanical repair. However, the gripe has always been that diagnostic equipment is simply too expensive to purchase. I suppose that is a relative argument.

A necessary tool is one we couldn’t function without. Not many diagnostic tools are looked at as a necessity. I guess that all depends on the type of work you or the shop specializes in. Diagnostic equipment is indeed pricey. However, they typically are a justifiable investment. Especially when the tool’s features are capitalized upon.

'Free' is not for me

I’ll lead this conversation with an example: Just look at a typically digital volt/ohmmeter (DVOM) in today’s era. They function to allow the technician to measure voltage, resistance, and amperage. Of course, we would expect this basic functionality for even the least expensive DVOM available. Now consider the wide range of costs. I’ve seen DVOMs available for “Free” (with another purchase, from a certain store). I’ve also seen a popular, high-quality DVOM for over $400. Why such a large price difference? The better question may be, “Why would you want to pay $400 when you could get similar functionality for ‘Free’?”

Disregard the quality (and accuracy) factor and focus on some of the ‘bells and whistles.’ It gives validity for the reason of spending the $400 (instead of “FREE”). For instance, many of the higher quality DVOMs have some features that make them a bit more valuable to the diagnostic technician. The key to that factor is if the technician learns about these features and chooses to implement them.

Features found on some of the more expensive DVOMs include a “MIN/MAX” function. In plain English, it takes serves to capture momentary increases (or decreases) in measured voltage, even if what is visible on the display (during LIVE capture) doesn’t reflect it. This feature allows the DVOM to function more like its much faster cousin, the DSO (or digital storage oscilloscope).

Use the right tool for the situation

Another awesome feature allows the DVOM to display characteristics of what it is measuring. What I mean is, to capture a voltage signature that varies in amplitude and duty cycle is not something that can be deciphered by the technician, normally. This is simply because of how the DVOM samples/averages and displays the measured data. Implementing a feature designed to capture and display duty-cycle, the meter will display that character in the form of a percentage, which will be a stable reading on the DVOM display. Viewing data in this fashion (on a numerical display) now holds value when it was only possible on a graphical display (like a graphing multimeter or DSO).

Although I’ve only named a few valuable features on a valuable tool like a DVOM, it gives the tool much more value to a technician. The cost of that DVOM can certainly be justified and even more so if the tech learns of and implements even more available features.

About the Author

Brandon Steckler | Technical Editor | Motor Age

Brandon began his career in Northampton County Community College in Bethlehem, Pennsylvania, where he was a student of GM’s Automotive Service Educational program. In 2001, he graduated top of his class and earned the GM Leadership award for his efforts. He later began working as a technician at a Saturn dealership in Reading, Pennsylvania, where he quickly attained Master Technician status. He later transitioned to working with Hondas, where he aggressively worked to attain another Master Technician status.

Always having a passion for a full understanding of system/component functionality, he rapidly earned a reputation for deciphering strange failures at an efficient pace and became known as an information specialist among the staff and peers at the dealership. In search of new challenges, he transitioned away from the dealership and to the independent world, where he specialized in diagnostics and driveability. 

Today, he is an instructor with both Carquest Technical Institute and Worldpac Training Institute. Along with beta testing for Automotive Test Solutions, he develops curriculum/submits case studies for educational purposes. Through Steckler Automotive Technical Services, LLC., Brandon also provides telephone and live technical support, as well as private training, for technicians all across the world.

Brandon holds ASE certifications A1-A9 as well as C1 (Service Consultant). He is certified as an Advanced Level Specialist in L1 (Advanced Engine Performance), L2 (Advanced Diesel Engine Performance), L3 (Hybrid/EV Specialist), L4 (ADAS) and xEV-Level 2 (Technician electrical safety).

He contributes weekly to Facebook automotive chat groups, has authored several books and classes, and truly enjoys traveling across the globe to help other technicians attain a level of understanding that will serve them well throughout their careers.  

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