ALLDATA

Elk Grove, CA 95758

COMPANY OVERVIEW

About ALLDATA

Contact

9412 Big Horn Blvd.
Elk Grove, CA 95758
http://www.alldata.com
800-697-2533
800-697-2533
916-684-6934

More Info on ALLDATA

Products & Press Releases

ALLDATA Shop Manager Update
Shop Management and Point of Sale

Shop Manager Update

Oct. 19, 2022
The ALLDATA Shop Manager now includes Nexpart Multi-Seller parts ordering, giving customers 24/7 access to leading parts suppliers, in addition to the AutoZone parts catalog currently...
ALLDATA Inspections
Shop Management and Point of Sale

ALLDATA Inspections

Sept. 26, 2022
The ALLDATA Inspections is designed to give shops the ability to jumpstart the customer check-in process curbside and perform digital vehicle inspections (DVIs) on a mobile phone...
Toyota Echo Tech Tip Diagram
Ask the Expert and Tech Tips

Tech Tip: Toyota Echo no crank but generator overcharging

Nov. 24, 2021
The technician connected a scan tool and found no diagnostic trouble codes.
Chevy Tech Tip Illustration
Ask the Expert and Tech Tips

Tech Tip: Chevy Traverse brakes drag

Nov. 22, 2021
The hill start assist system, which is designed to temporarily hold the brakes on while stopped on a hill until the driver can release the brake pedal and push on the accelerator...
Photo 33345833 © Edwardsamuel | Dreamstime.com
Bridge The Gap
Industry News

Bridging the gap between students and employers

Nov. 18, 2021
An interview with ASE Education Foundation leaders
Ac Service
Ask the Expert and Tech Tips

Tech Tip: RAM 2500 A/C inoperable

Nov. 18, 2021
The truck was brought to the shop because the A/C was blowing warm air.
Tech Tip3 Pt Cruiser Timing
Ask the Expert and Tech Tips

Tech Tip: PT Cruiser timing belt always one tooth off

Oct. 20, 2021
After a routine timing belt replacement, the technician noticed that the camshaft timing marks were off one tooth when tension was put on the belt.
Tech Tip2 F450 Coolant Leak
Ask the Expert and Tech Tips

Tech Tip: Automatic transmission overheats due to mystery coolant leak

Oct. 20, 2021
The owner brought his F-450 to the shop because it had a slow coolant leak and the transmission kept overheating.
ALLDATA Instructor Toolkit
Training Products and Tools

Instructor Toolkit

Sept. 29, 2021
The ALLDATA Instructor Toolkit is a resource for automotive and collision career and technical education (CTE) programs. The Instructor Toolkit was developed in partnership with...
Photo courtesy of ALLDATA
Alldata
Diagnostics and Drivability

ALLDATA update grants FCA SGW access

Sept. 17, 2020
ALLDATA’s scan tool is able to access the FIAT Chrysler vehicle network through the Secure Gateway module using AutoAuth, FCA’s approved authentication provider, and perform essential...

Articles & News

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Industry News

ALLDATA Repair Planner available on CCC Secure Share network

Oct. 23, 2024
The integration allows ALLDATA Repair Planner customers to import their estimates automatically.
Image from ALLDATA
Industry News

ALLDATA launches Repair Planner software tool

April 30, 2024
Repair Planner is designed to automate the repair planning process and help shops integrate OEM accuracy.
Photo from Adobe
California enacts new anti-theft laws, a crackdown on catalytic converters
Industry News

California enacts new anti-theft laws, a crackdown on catalytic converters

March 12, 2024
In an effort to work against the increasing theft of catalytic converters, California has enacted three new laws.
Image from ALLDATA
ALLDATA prepares for SEMA 2023
Industry News

ALLDATA prepares for SEMA 2023

The company's focus will be to help shops boost productivity with integrated online solutions, including ALLDATA Repair and ALLDATA Collision.
Photo from Blue Planet Studio on Adobe Stock
ADAS
The Garage

What to do when your ADAS system will not calibrate

June 7, 2023
Having a consistent diagnostic approach to diagnosing ADAS systems.
Air conditioner car
Ask the Expert and Tech Tips

Tech Tip: What to do when A/C blows hot air

Oct. 19, 2021
Technician was advised the A/C system uses a compressor with a variable solenoid to control compressor engagement instead of a traditional clutch.
DCP Solenoid & Isolation Bracket
Ask the Expert and Tech Tips

Tech Tip: Grand Cherokee's ticking noise is not so grand

Jan. 1, 2020
Mechanical contact between the Duty Cycle Purge (DCP) solenoid and the body of the vehicle could be the cause of the sound. The diagnosis involves isolating the DCP solenoid from...
Photo courtesy of ALLDATA
16 Dodge 5 Volt Ref Damage
Ask the Expert and Tech Tips

Tech Tip: Addressing acceleration issues on a 2016 Dodge Ram 3500

Nov. 28, 2017
The truck came to the shop because it was hesitating, stumbling and bogging on acceleration.
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Service Repair

Top 10 Tools: Brandon Steckler, Advanced Automotive and Diagnostics Repair

Oct. 13, 2017
This dealership-turned-independent tech shares the top tools he uses for diagnosing a wide range of driveability issues.
Illuminated dash lights show here, highlight all the systems technicians today are required to diagnose.
Service Repair

How to integrate new tool technologies into your shop

Oct. 13, 2017
An overview of new tool technologies and how to implement them to maximize your investment.

Videos & Resources

Untitled
Ask the Expert and Tech Tips

VIDEO: Tech Tip: ALLDATA Service Information

Oct. 23, 2020
In this video, Scott Brown, ASE Master Certified L1 Technician, provides tech tips on utilizing ALLDATA's Service Information.
Untitled
Ask the Expert and Tech Tips

Tech Tip: ALLDATA Diagnostics scan tool

Oct. 9, 2020
In this video, Scott Brown, ASE Master Certified L1 Technician, provides tech tips on how to use the ALLDATA Diagnostics scan tool.
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Video Tool Reviews

VIDEO: Tool Review: ALLDATA Diagnostics Scan Tool Application

Sept. 17, 2020
In this video, Scott Brown, ASE Master Certified L1 Technician, reviews the ALLDATA Diagnostics Scan Tool Application.
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Diagnostics and Drivability

AAPEX 2012 Live Stream: Wrenchin Roger discusses new diagnostic tool functions

Nov. 8, 2012
Wrenchin' Roger talks about new tools he's seen at AAPEX 2012. He received a tool demonstration of the new OTC Genisys Touch and discussed the guided test plan function similar...

All content from ALLDATA

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Ask the Expert and Tech Tips

Tech Tip: Dodge Ram MIL on—fluctuating idle and lack of throttle response

Dec. 3, 2024
A customer brought their 2017 Dodge Ram in due to the malfunction indicator light (MIL) being on.
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Ask the Expert and Tech Tips

Tech Tip: Volvo XC70 Lacks Throttle Response

Oct. 15, 2024
A customer brought their 2013 Volvo in with a noticeable lack of throttle response.
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Ask the Expert and Tech Tips

Tech Tip: Mercedes GLC350e High Voltage System Warning Message in Cluster

Oct. 11, 2024
A customer brought in their Mercedes GLC350e with an intermittent high voltage warning message.
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Ask the Expert and Tech Tips

Tech Tip: Acura MDX A/C blows hot air

Oct. 3, 2024
Customer brought their 2017 Acura in because their A/C stopped working suddenly.
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Ask the Expert and Tech Tips

Tech Tip: Brake pedal sensor causes Chevy Express power loss

Oct. 1, 2024
A customer brought their 2017 Chevy Express in because it lacked power and wouldn't go over 25 mph.
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Ask the Expert and Tech Tips

Tech Tip: Mercedes Benz C300 could be haunted

Sept. 26, 2024
A customer brought their 2010 Mercedes Benz into the shop for an A/C compressor installation.
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Ask the Expert and Tech Tips

Tech Tip: Buick Lucerne engine overheating

Sept. 13, 2024
The vehicle was brought in because the engine kept overheating.
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Ask the Expert and Tech Tips

Tech Tip: Finicky Silverado throws oil pressure DTC

Aug. 23, 2024
Customer brought in their 2020 Chevy Silverado because the malfunction indicator light (MIL) was on.
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Guest Blogs

Two time-saving scan tool tests

Aug. 20, 2024
Dennis Shortino, an automotive diagnostic consultant at ALLDATA, walks through scan tool tests that could save you time.
Ask the Expert and Tech Tips

Tech Tip: Volvo S60 with parking assist issues

Aug. 13, 2024
Customer came into a repair shop concerned that their parking assist wasn't working.
Ask the Expert and Tech Tips

Tech Tip: Transit 150 Alternator Overcharging

July 12, 2024
A customer brought their 2016 Ford Transit into an auto shop with multiple warning lights on.
Ask the Expert and Tech Tips

Tech Tip: Ram diesel lacks power- MIL on

July 5, 2024
The owner of a 2019 Dodge Ram 1500 Classic took their car into the shop, truck lacked overall power and MIL was on.
Ask the Expert and Tech Tips

Tech Tip: Forester troubles- long crank time, intermittent stalling, MIL on

July 3, 2024
Client brought their 2018 Subaru Forester in due to the malfunction indicator light (MIL) being on.
Photo from Adobe
Guest Blogs

Guest Blog: Avoid catalytic converter warranty headaches

June 28, 2024
Dennis Shortino of ALLDATA discusses how to avoid a catalytic converter breaking down.
Photo from Adobe
Ask the Expert and Tech Tips

Tech Tip: Corolla MIL on – DTC P0441

June 11, 2024
Customer's 2018 Toyota Corolla had an illuminated malfunction indicator light, but car ran fine.
Photo from Adobe
Ask the Expert and Tech Tips

Tech Tip: XC60 HVAC blower always on

May 14, 2024
Volvo owner came into a shop complaining that their HVAC blower ran constantly.
Photo from Adobe
Ask the Expert and Tech Tips

Tech Tip: Engine stalls with daytime running lights on

May 7, 2024
A customer brought a 2015 Jeep Grand Cherokee in due to the engine stalling when the DRLs were turned on.
Photo from Adobe
Ask the Expert and Tech Tips

Tech Tip: Pathfinder instrument cluster goes black

April 19, 2024
A customer came in complaining that everything on the dash instrument cluster will flash then go black, sometimes engine shuts off completely.
Photo from Adobe
Ask the Expert and Tech Tips

Tech Tip: Santa Fe's transmission issues are due to rear view camera

April 2, 2024
A customer came in saying their car was cold in the mornings, the gearshift wouldn't come out of park, and multiple dash warning lights remained on.
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Guest Blogs

Case Study: Silverado front passenger window inoperative

Feb. 19, 2024
The owner brought his Silverado to the shop because the passenger window motor stopped working.
Photo 49957687 Sebastian423 | Dreamstime.com
Guest Blogs

Case Study: Fiat 500 rear hatch issue

Feb. 5, 2024
The Fiat’s rear hatch would not open when using the switch on the outside handle.
Photo 21010424 Xi Zhang | Dreamstime.com
Guest Blogs

Case Study: Airbag module causes Chevy Avalanche no start

Jan. 23, 2024
The Avalanche was towed in for a No crank/No start condition.
Ask the Expert and Tech Tips

5 tips for making the most of your digital storage oscilloscope

Dec. 20, 2023
Here are five tips for you to take full advantage of your digital storage oscilloscope.
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ALLDATA Case Study
Guest Blogs

Case Study: Acura MDX plagued with charging system issues

Nov. 28, 2023
The owner of this Acura was concerned about the charging system error message in the instrument cluster.
AdobeStock_121798525.jpeg
ALLDATA Case Study
Ask the Expert and Tech Tips

Case Study: Air bag module keeps GMC Sierra's engine running

Oct. 9, 2023
The customer said that the engine keeps running when he turns the ignition key off. Everything else shuts off except the malfunction indicator light (MIL), and the engine continues...
AdobeStock | 308945701
Dodge Ram Case Study
Ask the Expert and Tech Tips

Case Study: Dodge Ram crank/no start and "No Bus" message

Sept. 21, 2023
The owner said his truck stalled a few times while driving, then it would crank but not start. There was also a "No Bus" message displayed in the odometer field of the instrument...
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ALLDATA Case Study
Ask the Expert and Tech Tips

Case Study: GMC Savana cranks, no start – DTCs P0689, P1682

Sept. 7, 2023
The Savana was towed to the shop because the malfunction indicator light (MIL) was on, and the engine would crank over but not start.
Photo from ALLDATA
ALLDATA Case Study
Ask the Expert and Tech Tips

Case Study: F-350 with multiple warning lamps on, multiple U-codes set

Aug. 22, 2023
The driver of this snowplow Ford F-350 complained that multiple warning lamps were on, such as the brake light, ABS and malfunction indicator light (MIL).
Photo from ALLDATA
ALLDATA Case Study
Ask the Expert and Tech Tips

Case Study: Dodge Sprinter keeps running with ignition switch off

Aug. 8, 2023
The operator of this Sprinter complained that the engine kept running after the ignition switch was turned off. The engine oil level was on the mark, so he didn’t think the run...
Photo 20445550 Arne9001 | Dreamstime.com
ALLDATA Case Study
Ask the Expert and Tech Tips

Case Study: F-150 multiple systems inoperative - one cause

July 19, 2023
The customer had her F-150 towed into the shop because the radio, HVAC controls, and the electric power steering were inoperative.
1375252 © Peter Dolinsky | Dreamstime.com
ALLDATA Case Study
Ask the Expert and Tech Tips

Case Study: Infiniti Q50 left turn signal inoperative

July 5, 2023
The customer said her Q50’s left front turn signal stopped working, but the right turn signal worked just fine.
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ALLDATA Case Study
Ask the Expert and Tech Tips

Case Study: Lack of maintenance causes Jeep no start - numerous DTCs

June 7, 2023
The Jeep was in the shop because of an intermittent starting problem and the malfunction indicator light (MIL) was on.
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Case Study: F-150 intermittent lack of throttle response
Ask the Expert and Tech Tips

Case Study: F-150 intermittent lack of throttle response

May 3, 2023
The customer’s concern was that his F-150 had developed a noticeable loss of throttle response, and the malfunction indicator light was on.
Case Study: Acadia no start, does not crank
Ask the Expert and Tech Tips

Case Study: Acadia no-start, does not crank

April 19, 2023
The Acadia was towed to the shop for a no-start/does not crank concern.
Kia Sd971 9
Ask the Expert and Tech Tips

Case Study: Sedona blower motor inoperative in all speeds

April 5, 2023
This Kia Sedona with a manual HVAC system was brought to the shop because the blower motor was inoperative when selecting any fan speed.
malfunction indicator light (MIL)
Ask the Expert and Tech Tips

Case Study: Explorer misfire, MIL on after owner replaced coil

March 22, 2023
After the owner tried replacing the #5 coil, to repair a P0305 misfire DTC, this Explorer ended up at the shop with a hard misfire and the MIL illuminated in the instrument cluster...
ALLDATA Tech Tip
Ask the Expert and Tech Tips

Case Study: Jetta headlights are dim - DTC: C103615

March 8, 2023
The owner’s concern was that the headlights seemed dim.
ALLDATA Tech Tip
Ask the Expert and Tech Tips

Case Study: Chevy Tahoe power windows inoperative

Feb. 22, 2023
This vehicle came into the shop because there was no power window operation at any door. The lock-out switch was not set to “lock”.
Case Study: Ford F-250 battery goes dead overnight
Ask the Expert and Tech Tips

Case Study: Ford F-250 battery goes dead overnight

Feb. 8, 2023
The customer says the battery goes dead overnight. The battery and charging system had been tested and checked out good.
Chevy Trax in limp mode, MIL on
Ask the Expert and Tech Tips

Case Study: Chevy Trax in limp mode, MIL on

Jan. 25, 2023
This vehicle was towed in because the truck had no throttle response, no power, and bucked and jerked on acceleration.
F-550 stalls intermittently, extended crank on start-up
Ask the Expert and Tech Tips

Case Study: F-550 stalls intermittently, extended crank on start-up

Jan. 11, 2023
This vehicle was brought to the shop because the malfunction indicator light (MIL) was on, and the engine kept stalling intermittently. Also, the engine occasionally took a long...
Case Study: Captiva false ABS activation on right turns
Ask the Expert and Tech Tips

Case Study: Chevy Captiva false ABS activation on right turns

Dec. 28, 2022
This Chevy Captiva was brought in because the stability control system was activating intermittently. It only happened on slow righthand turns with the driver’s foot off the brakes...
Photo 53966928 © Artzzz | Dreamstime.com
Ford F-150
Ask the Expert and Tech Tips

Case Study: Ford F-150 screeching noise after engine replacement

Dec. 15, 2022
This F-150 was originally brought to the shop because the engine was producing excessive vibration and internal noises.
Photo 99177418 / Chrysler © Raytags | Dreamstime.com
Chrysler 300
Ask the Expert and Tech Tips

Case Study: Chrysler 300 A/C inoperative – compressor will not engage

Dec. 1, 2022
The A/C system will not blow cold air. The customer mentioned that he had noticed the compressor was not engaging.
Photo 223436926 © Jonathan Weiss | Dreamstime.com
Toyota Highlander
Ask the Expert and Tech Tips

Case Study: Highlander power steering inoperative, noisy, unstable fluid level

Nov. 10, 2022
This Highlander was originally brought into the shop for unrelated maintenance work. After the work was done and with the engine running, the steering assist became inoperative...
2004 Silverado Alldata
Ask the Expert and Tech Tips

Case Study: Silverado’s antitheft light on, does not crank, no PCM communication

Oct. 27, 2022
This vehicle was towed in as a no-crank, no-start condition.
Photo 96769218 © Bohdan Hetman | Dreamstime.com
2010 Nissian Armada
Ask the Expert and Tech Tips

Case Study: Armada throttle and dash woes after engine warms up

Oct. 13, 2022
The customer stated that the dash goes dead, and the throttle response is poor shortly after the vehicle has been driven awhile and the engine is up to operating temperature. ...
Photo 58772865 © Artzzz | Dreamstime.com
Dreamstime M 58772865
Ask the Expert and Tech Tips

Case Study: Mercedes-Benz ABS lamp on: False activation

Sept. 29, 2022
This Mercedes came to the shop with the ABS lamp on, and at low speeds, it felt like the ABS was activating.
Photo 122139226 © Alberto Zamorano | Dreamstime.com
BMW 330i
Ask the Expert and Tech Tips

Case Study: BMW 330i A/C Inoperative: Compressor doesn’t engage

Sept. 15, 2022
The customer brought their Beemer in because the A/C was not working. Another shop had already replaced the expansion valve and recharged the system but that did not fix the problem...
Photo 114488158 © Serban Enache | Dreamstime.com
Dodge Ram
Ask the Expert and Tech Tips

Case Study: Diesel Ram 3500 lacks power under load after repairs

Sept. 1, 2022
The owner of this Dodge Ram brought the truck in because the engine would start and run for about a minute, then stall.