Tesla shifts body shop repair training online, will offer refunds
In an effort to "simplify" approved body repair training, Tesla has notified its certified body shops that the standard on-site Tesla instructor-led training that was once required will transition to online courses.
With the Tesla Model 3 set for production mid 2017, and delivery planned as early as mid 2018, Tesla noted the need for a "number of significance improvements to the Body Repair Program" in order to prepare for an expected increase in the volume of service. Tesla boasts that the Model 3 is its most affordable car yet, at $35,000 before incentives.
The online training will be a more "time and cost effective way to train" technicians for approved Tesla repairs, Tesla noted.
"Cost to you is greatly reduced, as weeks of lost production and travel expenses are eliminated as well," the notice reads.
Previously, all technicians looking to be approved for Tesla repair had to cycle through an on-site, in-person class in California led by a Tesla instructor.
For already "factory trained" technicians, Tesla is exploring incentives.
"We recognize how unique and exceptional the Tesla instructor led training was within the industry, and we are also acutely aware of the massive commitment you as shop owners and your technicians have made to be part of the Program," the notice read. "As we continue to simplify the Tesla Approved Body Shop program, we are working on new pricing structures for parts and repair advisory that will take into account the level of engagement and investment made by our founding partners that will forever be “Factory Trained”.
Online Training and Refunds
The online training is available now until May 12, 2017, and will include unlimited reviewing of procedures, more frequent class offerings and updates for the network.
The required course topics include: electrical safety; Model S and Model X mechanical, electrical, and trim; Model S and Model X aluminum structural repair, and; aluminum structural welding.
Tesla created an arrangement to outsource welding components to ICAR, so that structural technicians will no longer have to travel to a Tesla site for weld training and recertification.
Online courses also include an optional Tesla tooling topic.
All paid training classes from April 1, 2017 onward will be refunded by Tesla through a body repair training coordinator, whether the class has already been taken or not. Classes scheduled beyond May 12, 1017 are canceled.
Equipment
Eight aluminum welders in the collision repair industry have been approved by Tesla, and they are also "exploring" alternatives to other equipment that previously offered limited options.
