We hosted a webinar with our friends at Fullbay on “5 Ways Heavy-Duty Shops Can Boost Revenue.” This webinar topic was based on the findings of "The State of Heavy Duty Repair" report put together by Fullbay and TMC.
Watch the recording of the full webinar, or check out the highlights below.
Top challenges experienced at heavy duty shops
- Hiring techs
- Inefficiencies in repairs
- Inventory management
Other challenges include customer communications, internal communications, and managing repairs.
5 Ways to boost repair shop revenue
1. Expand into new services
- Mobile service and repair
- 24/7 repair
- Body work
- Tires
2. Serve new vehicles or industries
- Class 1-3
- Off-roading vehicles
- Agricultural equipment
- Trailers
3. Increase technician engagement
- Individual recognition
- Efficiency bonuses
- Team lunches
- Gifts
- Annual group bonus
- Extra vacation days
- Technician lounge
4. Focus on inventory
- Order parts as needed
- Perform inventory counts once per quarter
- Perform three-way match between PO, vendor invoices, and parts
5. Modernize your shop
- Utilize software (i.e., shop management, accounting, etc.)
- Breakdown services
- Work with companies like FleetNet or Interstate Billing Services
Information provided by Find a Wrench
