Fontaine recognizes Dublin Modification Center for exceptional quality

July 9, 2012
Dublin facility has the lowest overall warranty costs of all six of Fontaine's modification centers nationwide.

Fontaine Modification has awarded its Quality Achievement Award to the Fontaine Modification Center in Dublin, Va. The Dublin facility has the lowest overall warranty costs of all six of Fontaine's modification centers nationwide: less than 1/14th of 1 percent of its modification services revenue from January 2011 through the first quarter of 2012.

"Over the last 15 months, the Dublin team completed modifications on thousands of Volvo trucks while maintaining such high quality that the warranty claims on these vehicles has been practically infinitesimal," said Will Trantham, Fontaine president. "I am very proud of Jason Clark, vice president and general manager of the Northern Region, our Dublin Quality Control Manager, Justin Kemp, the entire Dublin Modification Center team and our strategic partner, the Volvo production team at the NRV plant. Their combined focus on quality reflects well not only on Fontaine's modification services, but even more importantly on the Volvo brand, as well."

Fontaine's Dublin Modification Center is dedicated to the Volvo New River Valley Plant, which is the largest Volvo truck manufacturing facility in the world. Fontaine established its Dublin mod center in late 1992 specifically to support the Volvo facility with a wide range of in-line modification services.       

"Clearly, the nearly 20-year working relationship between both organizations is the cornerstone of these successes," said Paul Kokalis, Fontaine Modification executive vice president and former general manager of the Dublin facility. "By focusing on safety, quality and efficiency, while at the same time improving our warranty tracking, corrective actions and hiring practices, Fontaine has been able to continuously improve the products and services we offer to this important customer."

Sponsored Recommendations

Learn how electronic parking brake actuators have replaced manual systems and now play a key role in advanced safety features like automatic emergency braking. This WIYB Training...
Not all fuel injectors are created equal. In this WIYB Training Series, we compare Standard® Fuel Injectors against OE, low-cost imports. See why precision engineering and rigorous...
Carrying active OEM subscriptions for all manufacturers is not possible for many shops. However, access to this software is required for certain modern vehicles and repairs, and...
Learn how to properly lubricate your AIRCAT air tools to keep them running at peak performance. Discover essential daily maintenance and storage techniques, along with the right...

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!