The Openbay OpenbayASP app promotes transparency between repair shops and consumers via text, video and photo exchange to explain diagnoses or confirm vehicle issues. The app allows users to review incoming service requests in real-time, respond immediately with quotes, communicate with consumers, schedule appointments and process payment. The app, available for iOS and Android, also offers service request notifications, simple quote submissions, customer-messaging capabilities, to-do lists, appointment scheduling and adjustments, repair quote edits and updates, payment processing and history tracking of Openbay revenue and bookings.