Sales Tip: Other business operations

Nov. 1, 2016
As the owner of a multi-route independent company, Myron Colley has a number of tasks he must handle on a regular basis.

As the owner of a multi-route independent company, Myron Colley has a number of tasks he must handle on a regular basis, with the help of his wife, Lisa.

“We never intended on opening up a free-standing tool store,” says Colley. “It just turned into being a thing where people would come in there and say, ‘I see your tool trucks parked here every so often.’”

Colley’s storefront used to be a gas station in Metter, where his father pumped gas as a teenager when it was in operation. To expand the storage, Colley extended the original awning on the front of the building, and uses the original building as offices. The garage is now used for equipment storage.

Some challenges he has faced include finding the right employees to help his business succeed.

For other aspects of the operation, Colley must be on-hand to collect special orders and warranties – or have the route driver stop by the storefront location.

Colley emphasizes the importance of having a system in place for organizing special orders. He also will create unique sets of hand tools for his drivers to sell on special.

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