Peterbilt recognizes Platinum Service Center locations

Feb. 18, 2020
The Platinum Service Center program is as an uptime initiative to provide superior service for customers in every aspect of their experience.

Peterbilt Motors Company announced the first 71 dealer locations to earn Platinum Service Center certification. The Platinum Service Center program is as an uptime initiative to provide superior service for customers in every aspect of their experience.

The certification process is stringent, with scores given to each dealership location based on several key customer facing objective performance factors including: world-class facilities and driver’s lounges, utilization of PACCAR Solutions Service Management, expanded hours of service, excellent parts availability, certified PACCAR MX engine technicians, and lower dwell time for repairs, as well as performing RapidCheck triage.

The locations that have earned the right to be called a Peterbilt Platinum Service Center will receive a special designation in Peterbilt’s Dealer Locator on the company’s website as well as a plaque to showcase in their dealership.

Platinum Service Centers

  • Allstate Peterbilt Group; Alexandria, Fargo, La Crosse, Mankato, Rochester, and Tomah
  • Dobbs Peterbilt; Jackson, Moses Lake, Shreveport, and Spokane
  • D.S.U. Peterbilt; Kelso
  • Fitzgerald Peterbilt; Fancy Gap and Huntsville
  • Hunter Peterbilt; Clearfield
  • Jackson Group Peterbilt; Boise, Idaho Falls, and Salt Lake City
  • JX Peterbilt; Bloomington, Elmhurst, Fort Wayne, Indianapolis, Kronenwetter, Wadsworth, and Waukesha
  • Ohio Peterbilt; Marietta
  • Performance Peterbilt; Tallahassee, Valdosta, and West Florida
  • Peterbilt Atlantic; Moncton
  • Peterbilt of Atlanta; Jackson
  • Peterbilt of Wyoming; Cheyenne
  • Peterbilt Pacific; Abbotsford, Delta, and Surrey
  • Prestige Peterbilt; Gatineau
  • Quad City Peterbilt; Davenport
  • Rush Peterbilt Truck Centers; Ardmore, Brownsville, Denver, El Paso, Farmington, Flagstaff, Fontana, Fort Worth, Haines City, Nashville, Odessa, Orlando, Pharr, San Antonio, Sealy, Tampa, Texarkana, and Yuma
  • Stahl Peterbilt; Edmonton and Fort McMurray
  • The Peterbilt Store; Knoxville
  • TLG Peterbilt; Charleston, Charlotte, Evansville, Fort Smith, Great Lakes, Joplin, Louisville, Mid-America; Northern KY, NW Arkansas, Raleigh, Springfield, and St. Louis
  • Utica General Peterbilt; Albany

“We are very excited to recognize this amazing group of dealership locations for their efforts to go above and beyond for their customers,” said Jason Skoog, PACCAR Vice President and Peterbilt General Manager. “This program is just one more way Peterbilt and our outstanding dealer network are committed to driving customer uptime and profitability.”

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