Automotive service industry professionals recently took part in an Automotive Service Excellence (ASE) test writing workshop for the ASE Automobile Parts Specialist (P2) test.
The Automobile Parts Specialist (P2) is one of three tests within the ASE Parts Specialist series. Each test is designed to address a different segment of the industry from medium/heavy duty truck to automobile, allowing individuals to choose one that best suites their work environment. Each test consists of questions about product knowledge, vehicle systems, and communications and sales skills.
The P2 test questions are written by experts currently working in the field and meet ASE standards. The following parts specialists shared their insight and guidance of the ASE P2 test: Brendan Baker, Babcox Media Inc.; Craig Bradley, NAPA; Peter Chapman, Car Parts Warehouse; Elizabeth Estes, Bumper to Bumper Auto Parts; Kris Hankey, Advance Auto Parts; Robert Joynt, Auto-Wares, Inc.; Richard Marra, New Canaan Auto Parts; Dee Dee Moore, Midtown Auto Parts; Bryan Tobey, O'Reilly Auto Parts; and Freddy Walker, AutoZone.
The Automobile Parts Specialist Test (P2) was developed in cooperation with the aftermarket wholesale and retail automobile parts industry to assess knowledge of the skills necessary to work competently as a parts specialist at a retail or jobber parts store. Automobile parts specialists must possess knowledge about a wide range of vehicle component systems for all makes and models, as well as customer relations, sales, merchandising, vehicle identification, cataloging, and inventory management skills.
Upon passing a Parts Specialist test, along with at least two years of on-the-job work experience as a parts specialist, individuals will become an ASE Certified Parts Specialist.
