Tech Mahindra aims to achieve leadership in aftermarket sector
Tech Mahindra Ltd., a specialist in digital transformation, consulting and business re-engineering, announced the launch of Automotive Suite Solution. Tech Mahindra said this enables it to offer innovative solutions in the space of telematics, sensor-based predictive maintenance, for thousands of cars on the road worldwide.
The Automotive Suite Solution is one of the first platform solutions in the aftermarket space, the company said. Tech Mahindra plans to provide this solution as a managed service to OEM's, importers and dealer networks.
The Automotive Suite Solution features:
• real-time transparency to the vehicle owner on vehicle health status;
• integrated process for predictive maintenance and pro-active service appointment; and
• a dedicated portal used by the dealer with all vehicle activities, warnings, faults and service history.
"Our aftermarket suite has several unique features that help address gaps in reaching out effectively to the aftermarket sector. This solution provides a way for the OEM’s, Dealers and other players to establish a strong ‘Connect’ with their end customers. The solution is feature rich and scalable and demonstrates the thought leadership as well as deep experience of tech in automotive space,” said Aloke Palsikar, Global Head - Manufacturing Vertical, Tech Mahindra.
An analyst from Forrester Research Inc. commented on Tech Mahindra’s aftermarket solution in the October 2014 report titled “Brief: Embedded Systems Close The Experience Gap In Connected Cars,” saying “CIO’s need to extend their focus to aftermarket business … CIO’s now have the opportunity to help their businesses close the engagement gap by adopting solutions such as Tech Mahindra’s.“
“This is a platform offering that truly demonstrates the end to end nature of the Connected World and Connected Solutions theme combining our capabilities in Product Engineering Enterprise Mobility, Infrastructure hosting, BI and Analytics and underscores our leadership in automotive and telecom verticals,” said Karthikeyan Natarajan, Senior Vice President and Global Head Engineering Services, Tech Mahindra.
Tech Mahindra plans to launch this platform solution in European and U.S. markets initially, and will gradually expand to other regions. Automotive Suite Solution was showcased at Automechanika Frankfurt earlier in the year.
Tech Mahindra is a specialist in digital transformation, consulting and business re-engineering solutions. It is a $3.4 billion company with 95,300+ professionals across 51 countries. It provides services to 649 global customers including Fortune 500 companies. Its platforms and reusable assets connect across a number of technologies to deliver tangible business value to all stakeholders. Tech Mahindra also is amongst the Fab 50 companies in Asia, according to theForbes 2014 List. It is part of the $16.5 billion Mahindra Group that employs more than 180,000 people in more than 100 countries. Mahindra operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, financial services and vacation ownership.
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