• AMBW
  • Motor Age
  • Motor Age Training
  • Professional Distributor
  • PTEN
    1. Distribution
    2. Tool Distributor

    Sales Tip: Be dependable

    May 20, 2022
    If you tell your customers you'll show up at a certain time or can get them a specific tool, follow through.
    Photo 60801654 / Business © Rawpixelimages | Dreamstime.com
    customer loyalty

     One technique Go Sell Something author Alan Sipe recommends to beat the competition is to be dependable. Do the best you can to follow your schedule and be there when you’re supposed to be. If you say you’re going to do something, do it. If you promise something and can’t do it advise the customer ASAP.

    About the Author

    Alan Sipe | President, Toolbox Sales and Consulting

    Alan W. Sipe has spent the last 42 years in the basic hand tool industry including positions as President of KNIPEX Tools North America, Sr. VP Sales and Marketing at Klein Tools, Manager Special Markets at Stanley Tools and sales management at toolbox manufacturer Waterloo Industries. Currently Sipe is the owner of Toolbox Sales and Consulting specializing in sales strategy, structure, development and training. Sipe can be reached at [email protected] or 847-910-1063. Connect with Sipe on LinkedIn.

    Continue Reading

    Sponsored Recommendations

    VVT Components; Why They're a Smarter Choice over OE and Other Aftermarket VVT Solenoids

    Video: More and more vehicles are entering service bays with variable valve timing issues. Learn why reaching for Standard and Blue Streak VVT Components makes more sense than...

    Emissions Training Series

    Standard Professional Video Training Series: Emission Control Components. This all-new video training series has been created specifically for professional technicians and offers...

    What’s In Your Box? Standard Gas Fuel Injection

    Here are the 3 most important things to know about modern Gas Fuel Injection systems!

    Ignition Coils; A Closer Look at the Superior Choice compared to Other OE and Aftermarket Coils

    Video: OE coils are known for their high failure rates. Learn why precision-engineered aftermarket Coils are a better choice for you and your customers.

    Voice Your Opinion!

    To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!