Smoke machines are one of those items that if customers don’t see it on the truck, they won’t buy it, Casey Cox, a Cornwell Quality Tools mobile tool dealer, says.
“Smoke machines are a bigger purchase,” he says. “It’s easier for them to commit to it when it’s on the truck.”
Generally, a technician will come to him looking for one. If they’re unsure about which style of smoke machine to get, Cox will first inquire about the leaks they’re dealing with – whether more EVAP leaks, intake leaks, engine leaks, or something bigger – and then figure out which unit is best for them.
When purchasing a smoke machine, technicians should consider the quality of the tool, its warranty, availability of replacements parts, and whether it offers service support in case they have questions, Mark Hawkins, manager of technical solutions, Redline Detection says.
Additionally, smoke machines often don’t come with all the adapters needed which can be frustrating for technicians in the middle of a repair. For a mobile tool dealer, this can be a great opportunity for an easy add sale.
