Ram Commercial introduces programs for improving upfitted truck-to-customer efficiency

March 15, 2017

Ram Commercial announced two new programs to assist commercial upfitters, dealers and customers in viewing, certifying and installing a wide array of truck-mounted products -- Ram Augmented Reality Upfit Configurator and Q Pro. 

“The commercial truck segments rely heavily on customer options, reliability and ease of conversion, and no one does it better than Ram,” said Mike Manley, head of Ram Brand, FCA - Global. “As part of continued improvement, Ram Commercial addresses all three areas with the introduction of Ram Augmented Reality Upfit Configurator and Q Pro, while maintaining industry leadership for ease-to-upfit on our Chassis Cab trucks and ProMaster vans.”

Introduced late last year, the Ram Augmented Reality Upfit Configurator is a computer-generated visual program allowing upfitters and dealers to virtually showcase a number of solutions to customers. Perspective buyers have the opportunity to virtually walk around the vehicle and even view inside to assess the various options via computer simulation. Originally offered on the Ram ProMaster full-size van, the configurator has now expanded to the Ram ProMaster City and the entire Ram Chassis Cab line (3500, 4500 and 5500).

Ram Commercial has officially launched Q Pro, a new qualification process for upfitters to certify their product with Ram Engineering. Q Pro allocates Ram Engineering resources to survey, make recommendations and certify upfitter products. Once certified, the upfitter can use Ram’s Q Pro co-brand to help market its product, and customers can rest assured their new truck and upfit meet the highest standards including:

  • Quality, reliability and durability
  • Regulatory compliance
  • Standardized process controls
  • Warranty and continuous improvement

The commercial vehicle market is competitive and the Ram Chassis Cab truck line is design and engineered with the upfitter in mind. 

The following features outline Ram Commercial’s claims. 

Ram Chassis Cab 3500, 4500 and 5500:

  • Industry standard Cab-axle (CA) lengths and frame width
  • No DEF tank relocation required
  • Flat frame rails
  • Vehicle system interface module (VSIM) to communicate with aftermarket modules
  • Left- or right-side power takeoff (PTO) capability
  • Largest-in-class brakes
  • Electronic stability control (ESC) on all models
  • Best-in-class fuel tank capacity of 74 gallons

Ram ProMaster vans

  • Vertical interior walls
  • Lowest load floor
  • Predrilled holes for ease of upfit
  • Best-in-class standard V-6 horsepower
  • Best-in-class turning diameter
  • Best in class standard interior cargo height

The Ram Truck brand has emerged as a leader by investing in new products, infusing them with durable powertrains, robust chassis, new technology and features that further enhance their capabilities while delivering low total cost of ownership. Commercial truck and van customers have a demanding range of needs and require their vehicles to work. The Ram 1500, 2500 and 3500 pickups; 3500, 4500 and 5500 Chassis Cabs; Ram C/V and Ram ProMaster vans are designed to deliver a total package.

Sponsored Recommendations

Tesla service, repair, and diagnostics

Keep update-to-date on how to maintain your customer's Tesla vehicles.

Tool Review: Ascot Supply 3/4" Drive 600 ft-lbs Split Beam Torque Wrench, No. 168-00600

Reviewed by Eric Moore, manager at DeMary Truck in Columbus, Ohio.

Diagnosing an engine misfire

Recognizing a misfire is the easy part; the challenge is determining its cause.

The ‘Iron Giant’

This technician spent two and half years putting together his ‘giant’ of a toolbox setup.

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!