SiriusXM launches connected car and maintenance solution

SiriusXM now offers an aftermarket connected car solution that automotive dealers across the country can now offer to consumers to "enhance the vehicle ownership experience." This offering was developed by Automatic Labs, a SiriusXM company.

Additionally, Automatic technology gives automotive dealers the ability to maintain a connection with their customers long after the initial vehicle sale and encourages them to return to the dealership for all their service needs.

Through the Connected Maintenance feature, dealers will be able to send service reminders and maintenance information, vehicle-specific recall notifications and more, directly to a customer’s smartphone.

Using the Automatic mobile app, customers will be able to book service appointments and receive estimates from the dealership where their car was purchased. 

SiriusXM also announced that Automatic will be launching a brand new hardware device available for distribution this summer.

The 4G device will enable a host of safety and convenience service features: 

• Crash Alert: Detects when a serious collision occurs and enables trained responders to contact drivers, send emergency services, and contact a driver’s emergency contact.
• Real-time vehicle location monitoring and sharing: Shows drivers where a car is parked and on the road. 
• Vehicle health and performance monitoring.·         
• Direct recall notifications and service reminders: Gives drivers the ability to book service appointments with their dealer.      
• Integration with smart home devices: Open a garage door, adjust a thermostat, and turn on house lights.       
• Roadside assistance: Sends towing and repair services to a drivers exact location when help is needed (available summer 2018) 

Our new series of products offer cutting edge safety and convenience services that consumers are asking for, and drives key first and future service traffic right back to a dealer’s store,” said Stewart Lyons, SVP Emerging Business, SiriusXM. “SiriusXM has a long and successful record of working with automotive dealers. As we continue to enhance our connected vehicle services and products, we’ll deliver even more value to them and their customers.” 

SiriusXM will be at booth No. 5130C at the 2018 NADA Show in Las Vegas.