Rush Enterprises, Inc. announced Rush Truck Centers is offering access to its total service management support package, RushCare Complete, with the purchase of new International MV Series vehicles. RushCare Complete will be offered at no additional charge for 12 months for International MV Trucks purchased at Rush Truck Centers locations by September 30.
“We are excited to introduce RushCare Complete to our customers purchasing International MV vehicles,” said Jason Wilder, senior vice president, Navistar Dealerships, Rush Enterprises, Inc. “With our ability to monitor and proactively contact customers of needed repairs and maintenance, as well as our telematics offerings, robust parts inventory, and real-time access to repair status and service history, the RushCare team is uniquely qualified to help our customers manage their fleets and their business needs,” he added.
With RushCare Complete, a dedicated service concierge team coordinates, monitors, and expedites repairs and maintenance throughout the Rush Truck Centers dealership network. This team helps ensure repairs are cost effective, manages vehicle breakdowns, and schedules roadside assistance as well as sources hard-to-find parts to expedite each repair.
For RushCare Telematics customers, RushCare Complete also provides fault code monitoring which includes access to a telematics portal and review of vehicle health reports to proactively monitor and alert customers of critical fault codes.
This special offer also includes access to RushCare Parts Connect and RushCare Service Connect. RushCare Parts Connect is a comprehensive source for all-makes parts, giving users the ability to search and check availability of parts and place orders for pick-up, shipping, or local delivery. RushCare Service Connect offers 24/7 access to vehicle repair status and service history and two-way communication to request service and review and approve repair orders.