AAPEX 2012 Live Stream: Day 1, afternoon broadcast

Live from the show floor in Las Vegas for the AAPEX 2012, PTEN Editor Elliot Maras talks with industry experts about the following topics:

• Handling the transition from a technician to a manager.
• How will mobile technology will affect customer service?
• How will future business models work with telematics?
• How are independent shops handling more heavy duty maintenance?
• The need for better education resources.