Detroit creates new options for StepUP service program

April 19, 2012
New EPA ’07 overhaul choices now available

Detroit, a brand of Detroit Diesel Corporation, a leading manufacturer of engines and powertrain components for the commercial truck market, will offer new StepUp overhaul options for EPA '07 Series 60 and MBE 4000 engines starting in Spring 2012.

Detroit's four-level StepUP program options offer appropriate service levels for any engine in need of a performance upgrade.

To simplify the many overhaul choices available, Detroit will also be adding an easy-to-use online tool through www.demanddetroit.com to help customers choose which level of StepUP overhaul is right for their engine.

Customers will be led through a selection process resulting in the most appropriate level of overhaul for their particular engine's needs.

"In today's economy, we're seeing customers hold trucks longer to get the maximum value out of those assets, making our StepUP overhaul program more popular than ever,"said Daniel Haggerty, director of parts and service marketing for Daimler Trucks North America, of which Detroit is a part.

"Now that EPA '07 engines are starting to age, we've added new options within StepUP to meet that growing demand and keep them up and running at peak performance levels."

In addition, customers looking for a complete replacement engine will also now enjoy significantly reduced lead times as Detroit allows its service network to complete base engines direct from its remanufacturing centers with off-the-shelf parts components.

A Detroit StepUP overhaul using Detroit Genuine Parts can restore engine performance to like-new specifications.

It may be time to consider a StepUP overhaul if the engine suffers from low power, poor fuel economy, hard starts, multiple parts failures, excessive blue or white smoke, low compression, high oil consumption or wear metals in the oil, Haggerty said.

"Competing in the commercial transportation market requires keeping a close eye on productivity, and the engine is the heart of the entire business,"he noted. "The Detroit StepUP overhaul restores engine performance to increase power, improve fuel efficiency and provide the reliable operation our customers depend on."

All four levels of the StepUP program include Detroit Genuine Parts, installed pricing, solid warranty coverage and expert installation by an unrivaled network of authorized service outlets.

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