Tekmetric partners with ShopGenie for auto repair shop management software

Oct. 17, 2024
The merger aims to create a shop management platform to optimize operations and drive growth.

Tekmetric is joining forces with Shopgenie, an auto repair shop CRM, to provide an all-in-one solution that optimizes operations and drives growth for auto repair shops. According to Tekmetric, this partnership puts them on track to become the first auto repair technology platform to achieve unicorn status. 

The aim of the partnership is to leverage both Shopgenie's CRM and customer experience tools and Tekmetric's shop management solution to provide a one-of-a-kind comprehensive auto repair platform to thousands of shops across the U.S. and Canada. Both companies believe this collaboration will empower shop owners to streamline operations, manage communication, and build stronger customer relationships. 

"This combination sets a new standard for efficiency and customer experience in the industry. At Tekmetric, we are committed to providing shop owners with best-in-class tools to manage and grow their business," said Sunil Patel, founder and CEO of Tekmetric. "Together, we are building an all-in-one platform that empowers shop owners to attract, retain, and serve customers more effectively, driving long-term growth."

Over the next few months, Tekmetric and Shopgenie will integrate key features from both platforms into a single unified system. This means one platform, one login, and one phone number for all customer communication. Shops will continue to have the flexibility to leverage the over 70 integrations in Tekmetric's integration ecosystem. Shopgenie will also continue to build and support integrations with other shop management systems.

"Tekmetric’s relentless pursuit of innovation and passion for creating products that make shop owners’ lives easier could not be a more perfect fit for Shopgenie and our customers,” said Kieran O’Brien, CEO and co-founder of Shopgenie. “Our combined strengths will create a more complete, powerful platform that sets a new standard for auto repair software solutions.”

Together, Tekmetric, which serves more than 8,000 shops nationwide, and Shopgenie, with 2,000 customers, believe that they are well-positioned to transform the way auto repair shops operate. Shop owners looking to take their business to use this platform can learn more by clicking here.

Sponsored Recommendations

Tesla service, repair, and diagnostics

Keep update-to-date on how to maintain your customer's Tesla vehicles.

Tool Review: Ascot Supply 3/4" Drive 600 ft-lbs Split Beam Torque Wrench, No. 168-00600

Reviewed by Eric Moore, manager at DeMary Truck in Columbus, Ohio.

Diagnosing an engine misfire

Recognizing a misfire is the easy part; the challenge is determining its cause.

The ‘Iron Giant’

This technician spent two and half years putting together his ‘giant’ of a toolbox setup.

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!