Epicor, a global leader of industry-specific enterprise software to promote business growth, has announced an agreement with SiriusXM that enables vehicle service businesses using Epicor Service CRM to offer their eligible customers complimentary three-month SiriusXM Platinum Plan trial subscriptions. Epicor Service CRM leverages the power of best-in-class Epicor technologies to help vehicle service businesses attract and retain customers, recapture “drifted away” customers, generate more revenue per vehicle, and enhance their presence on social media and online.
Vehicle service businesses using Epicor Service CRM can now join “SiriusXM for Shop Customers” at no charge. This program enables qualified businesses to give a three-month SiriusXM Platinum Plan subscription to eligible customers who have vehicles with factory installed SiriusXM as an added incentive for relying on their shop’s services. The SiriusXM Platinum Plan delivers SiriusXM’s full line-up of audio entertainment content, including hundreds of channels of ad-free music, plus sports, news, comedy, and more. Subscribers to this plan can listen in their cars and also outside their vehicles on the SXM App.
“Drivers and their passengers love SiriusXM. With hundreds of channels of ad-free music, plus entertainment, news, sports, comedy and more to choose from, there’s something for everybody in the car to enjoy,” said Gail Berger, SVP and General Manager of Automotive Partnerships, for SiriusXM. “We are pleased to work with Epicor to help vehicle service businesses differentiate themselves in a highly competitive industry by providing the benefit of SiriusXM and making their customer experience more positive and memorable.”
Epicor will provide Epicor Service CRM users with attractive point-of-sale materials and email marketing tools to help promote this new benefit.
“Epicor Service CRM helps shops become better marketers in their competitive areas, leading to increased car counts, higher average repair order, and exceptional customer satisfaction and loyalty,” said Tim Hardin, Epicor SVP of Global Automotive, Data, and Extend Services. “By taking advantage of this free offer, our users can establish another positive connection with customers who are looking for one trusted provider to handle all of their service needs.”
Epicor Service CRM is a comprehensive, modern marketing platform that offers automated promotions; service reminders; print and digital mailers; online appointment setting; dynamic websites; social media integration; texting tools and other features to help shops build stronger, more profitable customer relationships.
