First Brands Group™ LLC announces a new, streamlined technical support hotline that provides best-in-class technical support for all customers out of its Rochester Hills facility. Product support will be available through a single point-of-contact for all First Brands Group™ brands, including Raybestos® and Centric ® brakes, FRAM® and Luberfiner® filters, TRICO® and ANCO® wiper products, Airtex® fuel pumps, ASC® water pumps, Carter Engineered Pumps, Autolite® spark plugs, and StrongArm® lift supports.
“Our goal in developing this consolidated hotline resource was to make it as simple and convenient as possible for front line automotive professionals to get timely and knowledgeable product support across the full portfolio of First Brands Group™ market-leading brands,” said Brent Berman, Vice President of Product Management Global. “With the launch of our new technical support hotline located in Rochester Hills, Michigan, First Brands Group™ customers will now have access to a team of product knowledge experts with over 100 years of combined industry experience – all through a single telephone number or email address.”
First Brands Group™ is committed to providing excellent customer service and technical support. Customers can now call 1-888-565-9632 or email tricotechhotline@trico-group.com and get the technical support they need for a variety of products. The technical support hotline is available Monday through Friday from 8:00 a.m. to 5:00 p.m. Eastern Time.
About First Brands Group:
First Brands Group™ is a global automotive parts company that develops, markets and sells premium products through a portfolio of nine market-leading brands: Raybestos® complete brake solutions, Centric® Parts replacement brake components, FRAM® filtration products, LuberFiner® filtration products, TRICO® wiper blades, ANCO® wiper blades, Carter® fuel and water pumps, Autolite® spark plugs, and StrongArm® lift supports. The First Brands Group™ portfolio of world-class brands offers best-in-class technology, industry-leading engineering capabilities, and superior customer service.
