Service Repair

Ford Explorer Needs Module Configured

Sept. 8, 2020

This bulletin applies to 2019 Ford Explorer vehicles. DTCs U2100 and U2101 indicate that the module has not been properly configured.

Information courtesy of Mitchell 1,

Mike Mavrigian

This bulletin applies to 2019 Ford Explorer vehicles. DTCs U2100 and U2101 indicate that the module has not been properly configured.

Check the repair history for any module replacement and verify if PMI has been carried out by starting a session using the appropriate scan tool with the original module still installed.

Verify all adaptive learning and training procedures were completed. If DTCs U2100 and/or U2101 are still present and the vehicle is supported by Integrated Diagnostic System (IDS), go to IDS>Toolbox>Module Programming>As-Built>select the module. When asked “Were you sent here to obtain part numbers from another procedure?”, answer “No” to configure the module.

If the vehicle is supported by the Ford Diagnosis and Repair System (FDRS), run the Module Configuration Application.

About the Author

Information courtesy of Mitchell 1

Information for Technical Service Bulletins comes from ProDemand, Mitchell 1's auto repair information software for domestic and import vehicles. Headquartered in San Diego, Mitchell 1 has provided quality repair information solutions to the automotive industry since 1918.

About the Author

Mike Mavrigian | Motor Age Editor

Mike Mavrigian has written thousands of automotive technical magazine articles involving a variety of specialties, from engine building to wheel alignment, and has authored more than a dozen books that crisscross the automotive spectrum. Mike operates Birchwood Automotive, an Ohio shop that builds custom engines and performs vintage vehicle restorations. The shop also features a professional photo studio to document projects and to create images for articles and books.