Mobile auto repair service expanding, adding membership option

June 29, 2021
FixMyCar currently offers diagnostics, routine maintenance, brake and engine light repairs, and more
FixMyCar is a mobile auto repair service that brings certified automotive technicians to the customer's doorstep with the goal of making car repair more convenient. First established in 2018, it is now adding a membership option for its customers and expanding to more cities.
“Traditionally, automotive repair is a big hassle for most people because scheduling an appointment, getting a ride home, and being without transportation is extremely inconvenient,” said Prashant Salla, founder of FixMyCar. “Our business model addresses this issue by bringing car repair to your house and scheduling it based on your convenience.”
Currently, FixMyCar is available in Detroit, Michigan, and Los Angelas, California, as well as in various cities in Texas, including Dallas, Houston, and soon Austin. Other major metropolitans are in the works, and the company has the goal of being available nationwide. FixMyCar is also launching an annual membership program designed to "save customers more money and give them peace of mind" when it comes to car repair and maintenance.
The service hours are flexible with extended business hours and weekend availability.
All FixMyCar repairs and services come with a 24-month or 24,000-mile warranty on parts and labor. Some services offered include: diagnostics, battery and starter replacement, brake and light engine repairs, routine maintenance (such as oil changes), and used car inspections when buying a used car.
Additional services in the pipeline are towing, washing, buying, selling and renting cars from the customer's driveway, which will all be handled through the company’s MyCar Marketplace. With the MyCar marketplace, customers will be able to get any service in their driveway just by pressing a few buttons on their phone.
“FixMyCar is a managed tech marketplace that aims to bring complete transparency and convenience to car repair by sending a certified mechanic to the car owner’s doorsteps,” said Salla. “We do background checks, certification verifications, soft skills screening, and ensure cultural fit when we hire mechanics. It’s a unique experience when you can talk to the mechanic outside your house, ask questions about your car, and get maintenance or driving tips. This changes the way people think about car repair and empowers them to take control of their vehicle’s health. The auto repair space is ripe for disruption.”
FixMyCar says it is more affordable than taking the vehicle to a dealership or repair shop.
"Because the mobile service model has little overhead, FixMyCar is able to offer services for 20 to 30 percent lower than dealerships and repair shops while still providing mechanics with significantly higher salaries," the company said.
FixMyCar was founded by Salla in 2018. He came to America in 2012 from India, where he was working as a mechanic for $100/month while studying Mechanical Engineering in college. He earned his Master’s degree in Automotive Engineering from Clemson University, South Carolina. Later, he moved to the Detroit region to work as an Engineer, and has since worked in the industry.

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