Q: Why is a digital workflow board better than my dry erase board?
A: Both are effective, yet one can be shared all throughout the shop and outside of the shop. Sure, you could constantly take pictures of your dry erase board as you update it and text it to all interested parties, but it just makes more sense to allow technology to streamline that process with a digital whiteboard.
Chris Cloutier has been working in the automotive repair industry for eight years as co-owner of Golden Rule Auto Care and operates two locations in the Dallas area. He is also the founder and chief architect of Autoflow, a digital tool that helps automate and streamline communication, workflow and Digital Vehicle Inspections (DVI) for auto repair shops. Chris gets asked often about the new digital landscape that is changing shop operations and draws from his own experience as a shop owner and software developer to address the topic.
