What would a shop owner like more than anything else?
Answers may vary, but “always knowing what’s going on at my shop” would likely rank near the top.
What could provide that ability? An online portal to display actionable data from shop equipment, whether for a single shop or dozens of shops.
That’s why Hunter Engineering built the HunterNet 2 platform.
What is HunterNet 2?
HunterNet 2 is a customer portal that provides shops with data for all connected Hunter equipment, plus access to virtual support for installed equipment, 24/7 online consumables ordering, and much more. Information and functionality are all assembled in one place, accessible on desktop or mobile, from anywhere, at any time.
Managers of both single- and multi-store organizations can track their return on investment, receive daily reports, analyze trends, formulate goals, contact their local Hunter team, view training videos, and more. The multi-store version allows viewing and ranking of all the organization’s shops at once, with easy drill-down capabilities.
How does all this work?
Hunter-connected equipment includes alignment and tire inspection systems, alignment systems, tire changers, wheel balancers and coming soon, brake lathes. And it’s all diligently sending data on when it’s being put to work, plus useful extras like complete results, service times and inflation pressures.
This is critically necessary information. Purchasing quality undercar equipment is a major investment. Shop owners will need to see a return, even if they’re not entirely sure how or when that’s going to occur. For example, some may purchase an aligner, have an idea of paying it off “in a few years or so,” and then hope that turns out to be the case.
With a system like HunterNet 2, you can track it—and adjust it--as it happens. For one shop, or all shops.
Here’s how. To meet your goal, you calculate your shop will need to do X alignment inspections per day, in order to yield Y alignment opportunities per day. Then it’ll need to do Z actual alignments per day to keep the proper pace.
With the online portal, you’ll know exactly how many inspections and alignments your shops are doing at any time, with a graphic illustrating progress towards your goal. You’ll see at a glance how many alignments you did, how many you could have done, how much revenue you made, how much revenue you could have made, and whether it’s going to be a year, or--since you’re so completely on top of your numbers--only a few months to realize your ROI.
Either way, you’ll always know just where you are, and what you need to do. Fifty inspections, but only three completed alignments? That deserves a closer look….
Why use HunterNet 2?
The HunterNet 2 dashboard provides plenty of useful information right at hand. A red graphic indicates the store in Oshkosh didn’t balance any wheels yesterday. Why not? Are advisors not offering rotate and balance to customers?
Information is available on positive trends, too. The shop in Springfield did twice as many tire changes this month as last month. Why? Is this rate sustainable? If so, how can it be duplicated at your other stores?
When equipment needs repairs, the manager can immediately see that the machine in question is nine years old. He or she can decide on the spot that rather than repair, the wiser choice is to purchase a new one and pocket the three-year warranty that comes with it.
Need to know how many brake jobs you did today, this week, this month? What was the thickness the rotors were cut to? It’s all there; documentation that the job was done, and done properly.
With the wealth of data, the centerpiece of the HunterNet 2 portal comes down to performance. Opportunities versus results. Effective equipment utilization versus a breakdown in process. Profit you made versus profit you might have made.
It’s about visualizing success, using data to plan for success, and then measuring success.
FAQs
How do I get access to my Hunter shop portal?
Simply contact your local Hunter team at www.hunter.com/contact to get started.
How much does HunterNet 2 cost?
HunterNet 2 is available to all Hunter-equipped shops at no additional cost.
What kind of reports can I get?
HunterNet 2 can send daily push reports, showing the number of vehicle inspections, alignments, and wheel balances performed. All data can be accessed 24/7. Standard dashboard reports include estimated wheel and tire alignment revenue, alignments performed vs. opportunities, tire changes vs opportunities, equipment cycle goals, and more.
Is all Hunter equipment connectable?
Most new equipment can be connected, but it’s not required. HunterNet 2 offers instant ordering of consumables, as well as virtual support, for all installed Hunter equipment.
How do I calculate ROI? Is that done by Hunter?
Since every business is different, Hunter will not lock in calculations for you. However, we can advise you on typical industry rates and trends, and pre-load the portal with numbers that can be adjusted at any time.
Can I customize how I view the data for my organization?
Yes. The entire multi-store dashboard is sortable, filterable, searchable, and exportable.
Do I need to have the latest equipment to benefit from HunterNet 2?
No. Features like consumable ordering, online documentation, and your full equipment portfolio are built-in. Simply sign up for HunterNet 2 and begin enjoying the benefits.
Information provided by Hunter Engineering Co.
