Tech Tip: Mobile app integration to enhance DVI capabilities
Digital vehicle inspections (DVIs) alone can make a significant difference. However, mobile apps take DVIs to the next level. With mobile integration, shops can handle the repair process every step of the way, from the moment customers arrive for vehicle check-in. Technicians can also capture and annotate photos, record videos, and add detailed notes in real time, right from a handheld device in their bays. Finally, instant updates throughout keep the process seamless and responsive. This convenient, media-rich approach streamlines the customer experience and accelerates decision-making.
DVIs – particularly those with mobile app integrations – transform the way auto repair shops operate by fostering trust, improving customer communication, and increasing approval rates. By leveraging this tool to its fullest capacity, shops can create a more transparent and efficient customer experience, allowing them to stay competitive while delivering exceptional service.
