The Trainer #158: Adding Mobile Solutions to Your Business Plan

March 11, 2025
Growth of the business is typically limited to its physical size and location. But going "mobile " can offer some tremendous benefits for growth and prosperity.

Motor Age Technical Editor, Brandon Steckler is back again for another episode of The Trainer. Today Brandon covers a bit of an unconventional topic but one that offers true potential for expansion and growth. Both for the business owners and the technicians driving the business forward.

It’s no secret that the skillset of technicians in today’s shop must far exceed the skillset of those from previous years. The same knowledge is required but overlaying layers of complexity make covering every year, make, model, engine, and propulsion system out there, a daunting task. It’s not typically profitable to equip with every tool out there. Not unless the return on investment can be realized.

Frequently, well-equipped shops receive requests from surrounding, less-equipped shops to complete the jobs that they are unable to fulfill. It’s not always lacking mechanical tools that create this gap in service work completion. Many times, it’s a simple button-push from a capable scan tool function that the original shop suffers from. Tools that are only leveraged once or twice a month do not generate profit. But having these tools allows the more-equipped shop to capitalize and offers dealership-alternative solutions that can be very profitable. So, why not take it a step further?

Leveraging this revenue-building potential can allow well-equipped shops to take this show on the road and cover a wider radius, day in and day out. Many shops to date have taken this route and stretched their business plans in different directions. Placing one or more capable technicians on the road (full-time) allows for other means of generating revenue for the business and at the same time, creates a reputation for being reliable solutions-providers that offer convenience to the inconvenient and often expensive dealership alternative.

Stick with Brandon and learn what he has from his peers who have successfully ventured into this realm and have generated significant revenue for themselves, their technicians and their shops by providing solutions for surrounding repair facilities, body shops, and insurance companies alike. Join us for some more ideas on this episode of The Trainer!

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Due to factors beyond the control of Endeavor Business Media, it cannot guarantee against unauthorized modifications of this information or improper use of this information. Endeavor Business Media assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. Endeavor Business Media recommends safe practices when working with power tools, automotive lifts, lifting tools, jack stands, electrical equipment, blunt instruments, chemicals, lubricants, or any other tools or equipment seen or implied in this video. Due to factors beyond the control of Endeavor Business Media, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. Any injury, damage, or loss that may result from improper use of these tools, equipment, or the information contained in this video is the sole responsibility of the user and not Endeavor Business Media.

The tool and/or equipment featured in this video was supplied by the manufacturer and may or may not be retained by the reviewer at no cost.

About the Author

Brandon Steckler | Technical Editor | Motor Age

Brandon began his career in Northampton County Community College in Bethlehem, Pennsylvania, where he was a student of GM’s Automotive Service Educational program. In 2001, he graduated top of his class and earned the GM Leadership award for his efforts. He later began working as a technician at a Saturn dealership in Reading, Pennsylvania, where he quickly attained Master Technician status. He later transitioned to working with Hondas, where he aggressively worked to attain another Master Technician status.

Always having a passion for a full understanding of system/component functionality, he rapidly earned a reputation for deciphering strange failures at an efficient pace and became known as an information specialist among the staff and peers at the dealership. In search of new challenges, he transitioned away from the dealership and to the independent world, where he specialized in diagnostics and driveability. 

Today, he is an instructor with both Carquest Technical Institute and Worldpac Training Institute. Along with beta testing for Automotive Test Solutions, he develops curriculum/submits case studies for educational purposes. Through Steckler Automotive Technical Services, LLC., Brandon also provides telephone and live technical support, as well as private training, for technicians all across the world.

Brandon holds ASE certifications A1-A9 as well as C1 (Service Consultant). He is certified as an Advanced Level Specialist in L1 (Advanced Engine Performance), L2 (Advanced Diesel Engine Performance), L3 (Hybrid/EV Specialist), L4 (ADAS) and xEV-Level 2 (Technician electrical safety).

He contributes weekly to Facebook automotive chat groups, has authored several books and classes, and truly enjoys traveling across the globe to help other technicians attain a level of understanding that will serve them well throughout their careers.