Mitchell 1's auto shop management system, Manager SE, now includes technician productivity tracking features. The features allow shops to generate productivity statistics based on the technicians clocking in and out as well as track employee shift hours.
“We’re delighted to introduce time-management features with tracking and measurements in a simple and secure configuration that allows for customization,” said Ben Johnson, director of product management, Mitchell 1. “Shops and technicians need to know the status of the work in-house, if certain jobs have been started and how much progress has been made, as well as how long it will take each technician to complete their work. The technicians and their managers can quickly ascertain ‘clocked hours’ against ‘paid hours per job’ to identify in real-time how effectively that technician is utilizing their at-work hours. These new features help shops keep track of their labor margin, along with employee hours, to increase efficiency and profits.”
With the Technician Time Manager, technicians can clock in and out of labor operations to track actual time spent on each job. For every job the technician has assigned they can start a job clock for that labor item and pause it when needed for breaks or lunch. After the labor item is finished, the technician marks it as completed. To see their "actual hours" spent for that labor item, they can view use a PC, smartphone, tablet, or any other device to see the time management website via Manager SE.
This feature gives an overview of hours and efficiency for each technician. If the clocked time exceeds the pay hours, it is displayed in red and sends an alert to the technicians and managers to view immediately.
Other features of this update include:
- Employee Shift Clock
- Shop employees can clock into their work shift and track their hours on their mobile device.
- If a time card change is made by a manager within Manager SE, the changes are displayed on the employee-facing time tracking website.
- Current Activity Screen
- This secure dashboard allows owners and managers to quickly confirm which employees are clocked in for their workday shift.
- Managers can review a list of technicians to verify current workloads, including jobs assigned and total clocked time for each so far.
- New program security settings for time clock functions ensure proper access and privileges for every role in the shop.
For more information about Manager SE, visit mitchell1.com.
