Hyundai beat out every competitor to earn the distinction of "Most Reliable Manufacturer" in the 2013 CarMD Vehicle Health Index Manufacturer & Vehicle Reliability Ranking. Released today, the annual report provides a ranking of manufacturers and vehicles with the lowest combined "check engine" repair incidents and costs. The Index ranks the top 10 manufacturers, top 100 vehicles overall, top vehicles by category and the most common repairs by make. After two consecutive years of finishing second Hyundai overtook Toyota and drove to the top of the list with its low repair frequency.
"The 2013 CarMD Vehicle Health Index Manufacturer and Vehicle Reliability Ranking looked at data that applies to more than 119 million vehicles, so to earn this ranking is no small feat," said Ieon C. Chen, CEO, CarMD.com Corp. "We commend Hyundai for its commitment to quality and to its efforts to minimize vehicle operating costs."
Hyundai's 2013 Index rating was .80 with an average repair cost of $312.67, the lowest Index rating of all parent manufactures studied and the second lowest overall repair cost. This year's Index is based on more than 151,000 specific repairs performed on model year 2003 to 2013 vehicles from Oct. 1, 2012 to Sept. 30, 2013. The Index is determined by the manufacturers whose vehicles had the fewest percentage of CarMD repair incidents combined with the lowest cost per repair, per number of registered vehicles on the road. For more information on CarMD including the complete index, visit http://corp.carmd.com.
"Hyundai strives to provide our customers with a worry-free car ownership experience by offering a lineup of vehicles that deliver on both quality and reliability, backed by the most competitive protection program in the business," said Erwin Raphael, director, engineering and quality, Hyundai Motor America. "Earning the first place title in CarMD's Vehicle Health Index Report proves that our recipe for combining high value vehicles with long-term vehicle protection is a success."
In addition to vehicle reliability, Hyundai's Assurance program offers vehicle owners a comprehensive suite of car care and protection services including a 5-year/60,000-mile fully transferable new vehicle limited warranty and a 10-year/100,000 powertrain limited warranty. Additionally, Hyundai's Assurance Connected Care offers Blue Link equipped models with free automatic collision notification, SOS emergency assistance, enhanced roadside assistance, monthly vehicle diagnostics reports and maintenance alerts. These programs under the Hyundai Assurance umbrella provide customers with peace of mind long after they drive off the dealership lot.
The mission of Irvine, Calif.-based CarMD.com Corp. is to empower consumers and the vehicle market by providing the tools and information needed to make better-educated decisions about their vehicles' health and maintenance. An ISO 9001:2008-certified company, CarMD's premier product is the CarMD® Vehicle Health System™, a consumer system that helps drivers monitor vehicle health and minimize related repair costs. The company has built the largest, most up-to-date database of diagnostic trouble codes; expert fixes and repair costs, which it uses to compile its annual CarMD® Vehicle Health Index™ consumer information resource. It is the only Index to offer a ranking of automotive manufacturers and vehicles with the lowest combined "check engine"-related repair incidents and costs. The data for the 2013 CarMD® Vehicle Health Index™ Manufacturer & Vehicle Reliability Rankings was procured from CarMD's network of thousands of certified automotive technicians and database. For more information, including the complete Index, methodology and archived data, visit http://corp.carmd.com. Drivers can also visit www.carmd.com/Scorecard to see how their vehicle ranks and get a list of common repairs by year, make and model.
