Most technicians are faced with diagnostic puzzles to solve several times weekly. Remaining efficient is in every technician’s best interest. However, remaining accurate and getting the vehicle fixed right the first time is a must for customer satisfaction — not to mention keeping stress levels low and morale high in the shop.
On occasion, a technician may have the know-how and technical service information to carry out a job properly, but in this case, Brandon didn’t have the programming capability required to get the job done properly and in a timely fashion.
Leveraging the power of the OPUS IVS DrivePro, along with their team of factory-certified professional technical support specialists, the scan tool will be used to carry out an over-the-air (OTA) programming event from over a thousand miles away.
In this video, master diagnostician and Motor Age Technical Editor Brandon Steckler will leverage the OPUS IVS team to program a replacement transfer case control module (TCCM) right in his own driveway. All he had to do was cycle the key.
Stop passing on jobs and losing revenue because of programming challenges. Stick with Brandon in this episode of Mastering Diagnostics to learn just how easy and efficient it is to carry out programming, even if you’ve never done it before.
