Tech Tip: Use undercarriage images to support leak repair estimates
March 26, 2021
For service advisors, selling a leak repair to a wary customer can be tricky. If the car owner hasn’t seen a drip on their garage floor, they may suspect they’re being scammed.
For service advisors, selling a leak repair to a wary customer can be tricky. If the car owner hasn’t seen a drip on their garage floor, they may suspect they’re being scammed. It’s one of the challenges, and perhaps the most difficult one to overcome. Once the customer is no longer present at the shop, how can you prove that the leak was there when they dropped off the car?
When your shop has captured images from the UVeye Artemis undercarriage inspection when the vehicle arrived, it gives you a solid foundation to make the sale. The cameras take high-quality photos of the vehicle’s undercarriage as it passes over, wherever you have the system installed. Any abnormalities are detected by the AI-powered software and flagged for the advisor or tech. It’s the ideal way to support an estimate for repair on a leak under the car.
The most important aspect is to perform an Artemis undercarriage inspection on every single vehicle on every visit.
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