There's nothing routine about routine maintenance

Dec. 16, 2020
In this seminar, Motor Age Director of Training Pete Meier will show you common mistakes technicians are making every day while performing common maintenance and repair services — and the real cost to both the shop and the consumer that occurs as a result
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Maintenance services - oil changes, tire rotations, and the like - are services that professional technicians perform every day. And because we perform these tasks on a "routine" basis, it becomes easy to take these services - and the incorporated processes and procedures - for granted.

In this seminar, Motor Age Director of Training Pete Meier will show you common mistakes technicians are making every day while performing common maintenance and repair services - and the real cost to both the shop and the consumer that occurs as a result. He'll also show the correct processes and procedures that you can put into place in your shop immediately - small changes that will result in greater customer satisfaction and lower comebacks!

Watch the webinar here.

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