5 ways heavy duty shops can boost revenue

Aug. 17, 2021

Find a Wrench and Fullbay hosted a webinar on five ways heavy duty shops can boost revenue.

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We hosted a webinar with our friends at Fullbay on “5 Ways Heavy-Duty Shops Can Boost Revenue.” This webinar topic was based on the findings of "The State of Heavy Duty Repair" report put together by Fullbay and TMC.

Watch the recording of the full webinar, or check out the highlights below.

Top challenges experienced at heavy duty shops

Hiring techs
Inefficiencies in repairs
Inventory management

Other challenges include customer communications, internal communications, and managing repairs.

5 Ways to boost repair shop revenue

1. Expand into new services

Mobile service and repair
24/7 repair
Body work
Tires

2. Serve new vehicles or industries

Class 1-3
Off-roading vehicles
Agricultural equipment
Trailers

3. Increase technician engagement

Individual recognition
Efficiency bonuses
Team lunches
Gifts
Annual group bonus
Extra vacation days
Technician lounge

4. Focus on inventory

Order parts as needed
Perform inventory counts once per quarter
Perform three-way match between PO, vendor invoices, and parts

5. Modernize your shop

Utilize software (i.e., shop management, accounting, etc.)
Breakdown services
Work with companies like FleetNet or Interstate Billing Services

Information provided by Find a Wrench

About the Author

Jay Goninen | CEO

Jay Goninen is the co-founder and president of WrenchWay and the founder and president of Find A Wrench. Goninen started working in his family’s independent repair shop at the age of nine and has worked in the industry ever since. He started his professional career as a technician and then moved into management roles within the automotive and diesel industries. Goninen is the host of the Beyond the Wrench podcast and the WrenchWay Weekly YouTube show.