Ask the Expert: Developing An Efficient Diagnostic Process

Although every technician has his own diagnostic process, there are commonalities that technicians can utilize to make the diagnostic process smoother, more efficient and more accurate. Standard processes keep technicians from being led astray on a diagnosis. It also helps prevent technicians from missing valuable pieces of information that will lead to the diagnosis. Read this guide to learn about establishing a good diagnostic process including:

• The best way to start the diagnostic process
• The most effective way to diagnose intermittent issues
• What to consider when deciding which scan tool is best
• How to properly document repairs and test results