• Mitchell Logo 350x116 5f2b7b691c06c

    Mitchell 1

    Mitchell 1, a division of Snap-on Incorporated, provides industry-leading auto repair software and services, including vehicle repair information, business management, and shop marketing services, to help automotive and commercial truck professionals improve productivity and profitability.
    16067 Babcox St.
    San Diego, CA 92127
    888-724-6742
    Visit Company Website

    More Info on Mitchell 1

    Mitchell Logo 350x116 5f2b7b691c06c

    As a member of the Snap-on Total Shop Solutions brand family, Mitchell 1 has provided quality repair information solutions to the vehicle industry for over 100 years. Its key products include ProDemand automotive repair and diagnostic information;  Manager SE  shop management software; TruckSeries repair and diagnostic information for Class 4-8 trucks; and SocialCRM shop marketing and customer engagement services.

    Products

    Photo courtesy of Mitchell 1
    job view update
    The Mitchell 1 Manager SE 9.2 Software Update includes enhancements for the Job View feature with an expanded Revisions tab. The new Revisions tab offers unlimited sub-estimates...
    June 5, 2025
    untitled_design__20241120t101632
    The Mitchell 1 2025 Emission Control Guide provides vehicle-specific emission system details for shops that perform smog inspections. The guide covers domestic and import cars...
    Nov. 20, 2024
    Photo courtesy of Mitchell 1
    Job View
    The Mitchell 1 Job View feature in Manager SE 9.1 allows shops to streamline workflows for estimates and invoices while providing instant visibility into profit margins for informed...
    Nov. 11, 2024
    Photo courtesy of Mitchell 1
    SocialCRM
    The Mitchell 1 SocialCRM | LocalSearch Website Themes are available within the SocialCRM shop marketing service and allow shops to refresh and reinvigorate their online...
    June 18, 2024
    Photo courtesy of Mitchell 1
    2024 Emission Control Application Guide
    The Mitchell 1 2024 Emission Control Application Guide is a resource for shops that do emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
    Oct. 9, 2023
    Photo courtesy of Mitchell 1
    mitchell_google_optimization
    Google Optimization Suite from Mitchell 1, available exclusively through Mitchell 1's SocialCRM | LocalSearch services, offers drastically simplified online and digital marketing...
    June 26, 2023
    Mitchell 1 2023 Emission Control Application Guide
    The Mitchell 1 2023 Emission Control Application Guide is a resource for any shop that does emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
    Dec. 12, 2022
    Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update
    The latest Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update now includes a wire-to-wire feature, saving technicians time as they navigate electrical issues on ...
    Nov. 16, 2022
    Manager SE Software Release
    The latest software release of the Mitchell 1 Manager SE includes new features designed to help automotive repair shops speed up the repair process and maximize their bottom line...
    Nov. 14, 2022
    Ecat 2022 Front Cover Vol 1 (002)
    The Mitchell 1 2022 Emission Control Application Guide is a source for auto repair shops that do smog testing. The guide is for domestic and import cars, light trucks, vans (diesel...
    Dec. 10, 2021

    Press Releases

    Mitchell 1 - Ben Johnson Tool Tech
    The 75th-anniversary event brought together thought leaders in the automotive repair industry to discuss current trends and how suppliers can best serve the repair community.
    May 18, 2022
    Mitchell 1 Logo 2 28 22
    Mitchell 1’s SocialCRM auto shop marketing service now includes AAA Approved Auto Repair consumer surveys. This feature is part of a new relationship between Mitchell 1 partner...
    March 1, 2022
    Mitchell 1 Logo
    Contest named a winner of a $100 gift card on its Facebook page each Thursday for 11 weeks
    Dec. 21, 2021
    Mitchell 1 Tyt
    Mitchell 1 announces the return of its “Thank You Thursdays” sweepstakes, running now through Dec. 14.
    Oct. 4, 2021
    Mitchell Logo 350x116 5f2b7b691c06c
    Mitchell 1 announces the most recent release of its Manager SE shop management software includes new automotive fleet management and communication features.The latest enhancements...
    Sept. 29, 2021
    Mitchell1
    Mitchell 1 has awarded seven of its Facebook fans a $100 Omaha Steaks gift card in the “Sizzlin’ Summer Sweepstakes.”
    Sept. 7, 2021
    Accelerate Profitability Stack 01
    Mitchell 1 is hosting a free three-part virtual workshop series called “Accelerate Profitability” to help independent automotive repair shops increase profitability and plan for...
    May 28, 2021
    The latest release of the Mitchell 1 Manager SE TruckEdition truck shop management software adds the capability to access select shop reports from the cloud.
    March 24, 2021
    Each year, Heavy Duty Trucking selects their Top 20 Products based on innovation, ability to address important industry issues and their potential to improve a fleet’s bottom ...
    March 16, 2021
    Congrats + Thanks Snow Much Fun
    Mitchell 1 recently concluded its newest Facebook sweepstakes, which named a winner of a $25 Amazon gift card every day from Feb. 1 to Feb. 25
    March 8, 2021

    Videos

    Introducing 'Job View', a Game-Changing Feature in Manager SE
    In this video, Mitchell 1 demonstrates the Job View feature for Manager SE.
    March 28, 2025
    Maxresdefault 6372706047d98
    In this video, Mitchell 1 shares its latest Advanced Interactive Wiring Diagrams update.
    Nov. 14, 2022
    1
    PTEN editor, Sara Scullin, sits down with Marcus Mackell, product marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the SocialCRM.
    Dec. 2, 2020
    2
    PTEN editor, Sara Scullin, sits down with Gary Hixson, marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the ProDemand.
    Nov. 23, 2020
    Hqdefault 5ad4ebfae24df
    In this video, Mitchell introduces the LocalSearch feature for SocialCRM.
    April 16, 2018
    Maxresdefault 5acbb5f771c2f
    In this video, Mitchell 1 introduces the 1Search Plus feature of ProDemand.
    April 9, 2018
    Maxresdefault 58e3f47eb5fe7
    This video shows an overview of Manager SE with the medium and heavy duty truck models.
    April 4, 2017
    VIDEO: Mitchell 1 Manager SE Demo
    A quick overview of the program's workflow.
    June 6, 2016
    VIDEO: Mitchell 1 Manager SE Workflow Review - part 3
    A detailed look at daily workflow features, including quickly locating customer and vehicle for initial estimate, as well as using Symptoms, Recommendations, Revisions for Repair...
    June 6, 2016
    VIDEO: Mitchell 1 Manager SE Workflow Review - part 2
    A detailed look at daily workflow features, including quickly locating customer and vehicle for initial estimate, as well as using Symptoms, Recommendations, Revisions for Repair...
    June 6, 2016

    Resources

    Sponsored
    Even basic repairs run the risk of interference with advanced driver assistance systems. As an improper repair can be deadly, it is critical to understand how to work with and...
    Oct. 4, 2021
    ADAS - a suite of safety systems that will save lives and reduce injuries. That is, if they work properly. Did you know that many of the routine services you perform can impact...
    May 14, 2021
    Dreamstime L 163647111
    Sponsored
    In this Ask the Expert, Marcus Mackell, product marketing manager at Mitchell 1 SocialCRM, shares guidelines and best practices for how to effectively use new technologies to ...
    May 3, 2021
    Annotation 2020 08 06 152338
    Think of any upfront costs as an investment, leading to greater service opportunities as well as continuous ROI.
    Aug. 6, 2020
    The technology that goes into caring for cars and managing auto repair shops has featured many innovations.
    Aug. 8, 2017

    Blogs

    Suretrack image 54b67bc058d60
    This tech used the Mitchell 1 SureTrack to correct a stalling engine on a 2005 GMC Sierra 2500 HD.
    Jan. 14, 2015
    SureTrack image 548b1a3031f7f
    This tech used the Mitchell 1 SureTrack to correct a stalling engine on a 2000 Oldsmobile Silhouette.
    Dec. 12, 2014
    Pten Halloween Shop Mitchell1 Revised
    Read how one technician came across a 'haunted' vehicle where windows rolled up on their own, and doors automatically locked.
    Oct. 29, 2013
    Mitchell1 Sure Track Verus Techs
    Stumped on a diagnosis? Get a sneak peek at how the Mitchell 1 SureTrack community works, and how it can help you with future fixes.
    Oct. 7, 2013
    Common Replaced Parts Nissan Throttle Body Pten
    One customer had issues with vibrations while accelerating a 2005 Nissan Sentra. Learn how one tech determined it was an erratic throttle position signal.
    Aug. 27, 2013
    Common Replaced Parts Pten
    This tech used the Mitchell 1 SureTrack resource to determine a MAF issue on a 2002 Nissan Xterra.
    Aug. 1, 2013

    Articles

    Photo courtesy of Mitchell 1
    If the pump may require replacement, the new pump is P/N 11 51 5 A44 4F4.
    This bulletin applies to BMW G05 (X5 sports activity), G06 (X6 sports activity coupe), G07 (X7 sports activity), G20 (3 series sedan), G22 (4 series coupe), G23 (4 series convertible...
    July 1, 2025
    Photo courtesy of Mitchell 1
    1) air intake link; 2) air intake actuator.
    This bulletin applies to 2016-2020 Mazda CX-9 vehicles, including 2021 models with a 10.25” display, produced before Aug. 4, 2020; and those with a 7” or 9” display and made before...
    July 1, 2025
    Photo courtesy of Mitchell 1
    Examples of old vs new switches. The new versions feature a brown harness connection.
    Subaru announced the availability of a new stop lamp switch for 2008-2011 Impreza, 2015-2019 WRX, 2017-2018 Forester and 2013-2018 BRZ vehicles, equipped with LED-type rear combination...
    July 1, 2025
    Photo courtesy of Mitchell 1
    Check the fluid with a clean magnet.
    On certain 2021-2022 Model S Palladium and Model X Palladium vehicles, the Plaid Rear Drive Unit (RDU) gearbox fluid volume may be between 2.5-4.5 liters due to a faulty gauge...
    July 1, 2025
    Photo courtesy of Mitchell 1
    Exploded view of intercooler assembly.
    This bulletin applies to 2019-2020 Acura RDX and 2021 TLX vehicles. The MIL may be flashing accompanied by a loss of power.
    July 1, 2025
    Photo courtesy of Mitchell 1
    Install the foam square (1) as shown between the motor (3) and panel (2).
    This bulletin applies to 2018-2021 Chevy Equinox vehicles. The instrument cluster may display a message “Open then close driver window.” You may also notice that the front window...
    June 24, 2025
    Photo courtesy of Ford
    Some 2022 Ford F-Super Duty trucks built on or before July 31, 2022, and equipped with a 10R140 automatic transmission may exhibit a fluid leak from the selector shaft seal. This may be caused by a crack in the manual shaft.
    Some 2022 Ford F-Super Duty trucks built on or before July 31, 2022, and equipped with a 10R140 automatic transmission may exhibit a fluid leak from the selector shaft seal. This...
    June 24, 2025
    Photo courtesy of Mitchell 1
    Inspect for a gap between the exhaust valve actuator and housing.
    Owners of 2018-2020 Dodge Charger and Challenger vehicles equipped with the Active Exhaust System may describe an exhaust rattle on acceleration and deceleration in the 1500-2400...
    June 24, 2025
    Photo courtesy of Mitchell 1
    Apply the RTV in the locations shown here.
    Some 2018-2019 Lincoln Continental, 2018 MKX and 2019 Nautilus vehicles equipped with a 2.7L or 3.0L EcoBoost engine, built on or before Aug. 1, 2019, may exhibit an engine oil...
    June 24, 2025
    Photo courtesy of Mitchell 1
    Example of the location of the exhaust outlet pipe. Check for blockage using an endoscope.
    This bulletin applies to 2020-2021 Buick Encore GX vehicles. Customers may comment that the passenger side heating performance is lower than the driver side.
    June 24, 2025

    Request More Information From Mitchell 1

    By clicking above, I agree to Endeavor Business Media's Terms of Service and consent to receive promotional communications from Endeavor, its affiliates, and partners per its Privacy Notice. I also understand my personal information will be shared with the sponsor of this content, who may contact me about their offerings per their privacy policy. I can unsubscribe anytime.

    Additional content from Mitchell 1

    Photo courtesy of Mitchell 1
    The red box may appear and no audible park distance warning is heard. The cause may be over-inflated tires.
    This bulletin applies to 2020 Land Rover Range Rover Velar, Defender, Discovery Sport and Evoque vehicles. When the engine is first started, PDC (park distance control) is fully...
    June 17, 2025
    Photo courtesy of Mitchell 1
    1) Coolant pipe; 2) housing.
    Some 216-2022 Mazda CX-3, 2016-2022 Mazda2, 2019-2022 Mazda3, 2017-2021 Mazda6 and 2017-2020 CX-5 vehicles may exhibit accumulation of dried coolant around the water pipe.
    June 17, 2025
    Photo courtesy of Nissan
    Confirm the current ECM part number. Adjust the base idle to 0 rpm with CONSULT-III plus and reprogram the ECM.
    Owners of 2020 Nissan Kicks vehicles may complain about an engine shutoff when coming to a stop. The MIL may not be on, and the engine is easily restarted. There may be no stored...
    June 17, 2025
    Photo courtesy of Mitchell 1
    1) Steering shaft collar; 2) plain bearing; 3) guide sleeve; 4) steering column.
    This bulletin applies to 2018 BMW X3 and X4 sports activity coupes. Water ingress may occur at the driver-side footwell.
    June 17, 2025
    Photo courtesy of Mitchell 1
    Old and new axle shaft assemblies for Outback. Note the increase in joint dimensions.
    This bulletin applies to 2020-2023 Subaru Outback and 2019-2023 Forester vehicles.
    June 17, 2025
    Photo courtesy of Ford
    Some affected vehicles were repaired with a service replacement EPAS gear and may have the secondary digital torque sensor in the steering gear calibrated with an inverted polarity on the secondary sensor and may cause the steering wheel to begin oscillating without warning when attempting to steer, due to the EPAS providing unintended steering assist.
    This bulletin applies to a recall involving 2018-2021 Ford Expedition vehicles built in the Kentucky truck plant, 2018-2020 F-150 and F-150 Raptor vehicles built in the Dearborn...
    June 10, 2025
    Photo courtesy of Buick
    Scrub the spring seat of the isolator with Scotch-Brite or similar pad. This will remove the mold release agent from the surface to prevent possible spring rotation in the isolator.
    Owners of 2020-2023 Buick Enclave vehicles may comment about a front-end noise when driving, or bumps during turns.
    June 10, 2025
    Photo courtesy of Jeep
    The MIL may be on and the vehicle may go into limp mode due to an inaccurate barometric pressure sensor reading. DTC P2226 (barometric pressure sensor) may be set.
    This bulletin applies to 2018 Jeep Cherokee, Renegade, and Compass vehicles.
    June 10, 2025
    Photo courtesy of Lincoln
    The ABS system appears to be activating without any indicators on the instrument panel. This may be due to the regenerative braking software in the ABS module.
    Some 2020-2021 Lincoln Aviator hybrid vehicles may exhibit a brake pedal pulsation or vibration when braking.
    June 10, 2025
    Photo courtesy of Chevrolet
    Verify that the ATF leak is either from the T-case/transmission rear output seal or from the prop shaft slip yoke welch plug.
    This bulletin applies to 2015-2023 Chevy Express vehicles. You may find red fluid (ATF) leaking from the middle of the vehicle.
    June 10, 2025
    Photo courtesy of Mazda
    This is caused vt improper control software of the DSC HU/CM. To eliminate this concern, the control software has been modified.
    This bulletin applies to 2020-2021 Mazda CX-30 vehicles built before Jan. 19, 2021.
    May 31, 2025
    Photo courtesy of Mitchell 1
    While holding the flange stationary, torque the new collar nut to 60 Nm (44.25 ft-lb).
    This bulletin applies to rear wheel drive BMW vehicles equipped with the 8HP51 automatic transmission only (no xDrive models).
    May 30, 2025
    Photo courtesy of Genesis
    Rear differential flanges may require bolts and a washer or bolt, nut and washer.
    This bulletin provides information related to changes in the rear differential flange on 2017-2018 Genesis G80 and G90 vehicles.
    May 30, 2025
    Photo courtesy of Honda
    Keep in mind that this is a must-replace part and must never be reused.
    This bulletin applies to all Honda vehicles equipped with direct injection engines.
    May 30, 2025
    Photo courtesy of Mitchell 1
    High-pressure fuel pump (HPFP).
    This bulletin applies to 2019-2021 Kia Sedona vehicles equipped with a 3.3L engine. The fuel control valve (FCV) plunger in the vehicle’s high-pressure fuel pump may wear unevenly...
    May 30, 2025
    Photo courtesy of Chrysler
    The transfer case shift fork tabs may be broken during range shift. You may experience noisy/clunking/ratcheting transfer case range shifts and failure to complete transfer case range shifts.
    This bulletin applies to 2016-2020 Dodge Ram 1500, 2500, 3500 and 4500 vehicles equipped with electronic shift-on-the-fly.
    May 22, 2025
    Photo courtesy of General Motors
    Reprogram the ECM. Refer to K20 Engine Control Module, programming and setup in the service manual.
    Certain 2020-2021 Cadillac XT4 vehicles equipped with a 2.0L diesel engine may have a condition where the diesel particulate filter (DPF) sensor indicates a high soot loading....
    May 22, 2025
    Photo courtesy of Mitchell 1
    Fuel injector rail cover.
    This bulletin applies to 2021 Dodge Charger vehicles equipped with the 6.4L V8 SRT Hemi engine, built on or after March 16, 2021, and on or before Aug. 11, 2021.
    May 22, 2025
    Photo courtesy of Mitchell 1
    Note the location of the engine cover stud boss.
    Some 2019-2020 Ford Ranger vehicles may exhibit an illuminated MIL with DTC P0300, P0301, P0302, P0303, P0304 and/or P0316 stored in the PCM.
    May 22, 2025
    Photo courtesy of Mitchell 1
    Notice the close proximity of the two gasket tabs.
    This bulletin applies to 2020-2023 Chevy Blazer vehicles. Some customers may experience a vibration-type noise at highway speeds or with engine speed at 1,300-1,500 rpm, heard...
    May 22, 2025
    Photo courtesy of Mitchell 1
    Notice the two bolts (see arrows). The leak is likely between those two bolts.
    This bulletin applies to 2019-2021 Volkswagen Arteon, 2020-2021 Atlas Cross Sport, and 2018-2021 Atlas and Tiguan vehicles. A fluid leak may be observed at the front of the vehicle...
    May 20, 2025
    Photo courtesy of Audi
    If the DTCs erase, you’re done. If they are still present, follow the instructions in Guided Fault Finding.
    This bulletin applies to 2019-2024 Audi A6, A7 and A8 vehicles. Messages displayed in the instrument cluster may include air suspension: system fault or shock absorber system/...
    May 20, 2025
    Photo courtesy of Subaru
    The new pump for Impreza, Crosstrek and Legacy models is 16625AA071. The pump for Outback and Legacy is 16625AA190.
    This bulletin announces the design change to the 2021-2024 Subaru Legacy & Outback and 2017-2024 Impreza & Crosstrek high pressure fuel pump developed to prevent DTC P0087 (fuel...
    May 20, 2025
    Photo courtesy of Mitchell 1
    The blue arrows show you where to inspect for traces of water.
    This bulletin applies to 2019-2022 Porsche Macan vehicles.
    May 20, 2025
    Photo courtesy of Mitchell 1
    Four claws secure the pedal pad.
    Some 2018-2021 Lexus LC500, LC500h, LS500 and LS500h vehicles and some 2021 LC500c vehicles may exhibit a “spring” noise upon release of the accelerator pedal.
    May 20, 2025
    Photo courtesy of Chevrolet
    GM Engineering has released new BSCM calibrations to correct this concern. Reprogram the BSCM with the latest calibrations.
    This bulletin applies to 2020 Chevy Silverado 1500 vehicles. Some customers may comment that Service Brake System, Reduced Engine Power and Speed Limited messages appear on the...
    May 13, 2025
    Photo courtesy of Mitchell 1
    Installing the torsional damper on the axle pinion flange.
    Some 2015-2020 Ford Transit vehicles equipped with rear wheel drive, single wheel only, and U-joints at the transmission flange and rear driveshaft may experience a boom/moan/...
    May 13, 2025
    Photo courtesy of Chrysler
    After filling the engine to the correct capacity per specification, the oil level may show as low on the dipstick due to the slower drainback rate.
    This bulletin applies to 2017-2021 Chrysler Pacifica vehicles equipped with a 3.6L Pentastar engine. Recheck the engine oil fill level after filling to the correct specifications...
    May 13, 2025
    Photo courtesy of Mitchell 1
    Locating the transmission solenoid strategy number (1).
    Some 2019-2021 Lincoln Nautilus vehicles built on or before March 11, 2021, and equipped with an 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph.
    May 13, 2025
    Photo courtesy of Buick
    The correction: replace the front brake pad kit with shims that have been released to correct this condition. Replace the front brake pads and the pad wear sensor.
    Owners of 2020 Buick Encore GX vehicles may comment on hearing a squealing noise from the front of the vehicle during light brake pedal application.
    May 13, 2025
    Photo courtesy of Mitchell 1
    1) Hub support with improved boot.
    Some 2016-2021 Mazda MX-5 vehicles produced before Feb.4, 2021, may exhibit a clunk noise from the rear suspension when driving at low speeds and/or turning, due to the rattling...
    May 6, 2025
    Photo courtesy of Mitchell 1
    Example of low coolant warning.
    This bulletin applies to all 2017-2025 Audi vehicles. The coolant warning light may appear in the instrument cluster. You may find that the coolant level is between the minimum...
    May 6, 2025
    Photo courtesy of BMW
    Coolant may leak from under the car, and a low coolant warning might be displayed. The cause: chemical/thermal reaction with the tank’s plastic material and the coolant.
    This bulletin applies to 2020 BMW M5 Sedan, M8 Convertible, M8 Grand Coupe, X5 M and X6 M vehicles, equipped with the S63 engine.
    May 6, 2025
    Photo courtesy of Jaguar
    The cause may be a loose connection at connection C34A. Check the condition of the connection at C34A/B in the left-hand rear wheel arch. Check for loose pins/backed-out pins. Repair as needed.
    This bulletin applies to 2018 and later Jaguar F-Pace, XE and XF vehicles. The park brake and/or the ABS warning message may be displayed. The park brake may not release.
    May 6, 2025
    Photo courtesy of Mitchell 1
    Example of a broken valve spring.
    Owners of 2021-2022 Porsche Cayenne vehicles may complain about misfiring, a loss of power and/or a warning light indicating reduced power and entering limp mode or emergency ...
    May 6, 2025
    Photo courtesy of Mitchell 1
    Example of a stray nut wedged in the transmission mount.
    Owners of 2015-2022 Chevy Colorado vehicles equipped with a 6L50 MYB or 8L45 M5T transmission may report a concern of a vibration at idle in gear or at very low speeds.
    April 29, 2025
    Photo courtesy of Ford
    To correct the conditions, follow the steps listed here to inspect and repair the wiring and reprogram the trailer module (TRM).
    Some 2019-2020 Ford Ranger vehicles may exhibit random Trailer Connected/Disconnected messages in the instrument panel cluster when no trailer is connected.
    April 29, 2025
    Photo courtesy of Mitchell 1
    Inspect the front control arm rear bushing for oil leakage.
    This bulletin applies to 2019-2020 Buick Envision vehicles. A shaking steering wheel may be experienced after hitting a series of bumps.
    April 29, 2025
    Photo courtesy of Mitchell 1
    Location of the mating surface.
    Some 2020-2024 Lincoln Corsair vehicles equipped with the 8F35 or HF45 transmission may exhibit a click or ting noise during acceleration from a stop, or in some cases during ...
    April 29, 2025
    Photo courtesy of Chrysler
    The customer may note that the Tire Fill Alert or Selectable Tire Fill Alert does not work. Make sure that this feature is enabled in the radio’s safety & driving assistance menu.
    This bulletin applies to 2019 Ram 3500/4500/5500 trucks involving reconfiguration for the proper operation of the Tire Fill Assist feature. This involves vehicles built on or ...
    April 29, 2025
    Photo courtesy of Subaru
    Subaru offers reprogramming files to optimize the ECM.
    This bulletin applies to 2015-2019 Subaru Legacy/Outback vehicles equipped with a 3.6L engine and 2015-2020 WRX STI vehicles equipped with a 2.5L engine.
    April 22, 2025
    Photo courtesy of Jaguar
    A customer may report that the HV battery will not charge when the charging cable is connected to the vehicle. During diagnosis, DTCs U019B-87 may be stored in the PCM and U0064-87 may be stored in the BECM (battery energy control module). The cause is software or electrical wiring continuity.
    This bulletin applies to Jaguar E-Pace vehicles. JLR (Jaguar Land Rover) is experiencing a higher warranty cost than expected for high-voltage junction boxes (HVJBs) due to incorrect...
    April 22, 2025
    Photo courtesy of Mazda
    Replace the exhaust manifold with P/N PY8V-13-450K. You’ll also need manifold gasket PY8V-13-460C, six manifold nuts P/N SH01-13-465, turbo gasket PY8V-13-710B, gasket PY88-13-490, five exhaust manifold nuts PY88-13-465A, gasket PE23-40-305 and two nuts 9994-61-000.
    This bulletin applies to 2017-2020 Mazda6 vehicles produced before July 8, 2020, 2019-2020 CX-5 vehicles built before July 7, 2020, and 2016-2020 CX-9 vehicles built before July...
    April 22, 2025
    Photo courtesy of Lexus
    Techstream software version 13.20.018 or later is required. When replacing the EPB module, the ECU part number is unchanged, but the calibration logic has been updated.
    Some 2018-2019 Lexus LC500, LC500h, LS500 and LS500h vehicles may exhibit an EPB (electric parking brake) malfunction warning message with DTC C13A8 (electric parking brake actuator...
    April 22, 2025
    Photo courtesy of Mitchell 1
    The new pink coolant has replaced green coolant in an effort to aid in distinguishing between gas engine and EV applications.
    Kia changed its coolant color from green to pink for KMC vehicles built starting July 20, 2020, KMM vehicles built starting Nov. 23, 2020, and KMMG vehicles starting Oct. 26, ...
    April 22, 2025
    Photo courtesy of Mitchell 1
    Example of an electronically controlled actuator.
    Owners of 2016-2024 Chevy Camaro vehicles equipped with an LGX, LT1 or LT4 engine may comment about a check engine light on and/or an exhaust noise.
    April 15, 2025
    Photo courtesy of Ford
    This may be due to the software in the PCM. Reprogram the PCM with the latest available software.
    Some 2018-2020 Ford EcoSport vehicles equipped with a 1.0L EcoBoost engine may exhibit a reoccurring illuminated MIL with DTC P04DB.
    April 15, 2025
    Photo courtesy of General Motors
    If the temp sensor is leaking, replace the thermostat housing inlet pipe using P/N 55507975 and sensor 55488246.
    A small number of 2021 Cadillac XT4 and XT5 vehicles may have a coolant inlet pipe that may present an obstructed threaded hole for the coolant temperature sensor, which could...
    April 15, 2025
    Photo courtesy of Jeep
    If the noise is coming from the energy absorbing slip joint area of the lower shaft, replace the steering column assembly.
    This bulletin applies to 2020-2021 Jeep Wrangler and Gladiator vehicles built on or after July 15, 2020, and on or before March 2, 2021.
    April 15, 2025
    Photo courtesy of Dodge
    Again drive between one to five mph while turning the steering wheel between ¼ turn and full lock. If the noise persists, replace the front driveshaft using new driveshaft bolts.
    This bulletin applies to 2021-2023 RAM 2500, 3500, 4500/5500 trucks built on and after Jan. 1, 2021, and on and before March 31, 2023, equipped with four-wheel drive.
    April 15, 2025
    Photo courtesy of Mitchell 1
    Carefully clean the contact surface to remove dust/grease/contaminants.
    Owners of 2021 Mercedes-Benz vehicles with front wheel drive (and 4x4 vehicles) may complain about a single throttle lift-off clunk noise when changing from forward to reverse...
    April 8, 2025
    Photo courtesy of Audi
    If the air spring struts have index AE, replace with index AS.
    This bulletin applies to 2019-2020 Audi Q8 vehicles equipped with self-leveling suspension.
    April 8, 2025
    Photo courtesy of Mazda
    Replace the engine oil solenoid valve with a new one according to MGSS online. Replace the engine oil and filter. Reprogram the PCM using IDS 128.06 or later.
    This bulletin applies to 2018-2021 Mazda CX-5, 2020-2021 CX-30, 2019-2021 Mazda3 and 2018-2021 Mazda6 vehicles, equipped with cylinder deactivation.
    April 8, 2025
    Photo courtesy of Volkswagen
    Update the J623 engine/motor control module using the SVM unit code438F and new software version 0005 or higher. New software is P/N 5G0 906 259 Q.
    This bulletin applies to 2019-2020 Volkswagen Jetta GLI and Golf GTI vehicles. Under certain conditions, the engine may stall at very low speeds or when the vehicle is already...
    April 8, 2025
    Photo courtesy of Subaru
    Examples of scenarios which can start the groundwork for DTC P0606 include disconnecting the battery, OBD memory clear, a dead or deeply discharged battery.
    This bulletin applies to all Subaru vehicles equipped with a 2.0L or 2.4L turbo engine. The engine management system is equipped with a back-up memory.
    April 8, 2025
    Photo courtesy of Ford
    Reprogram the TCM and PCM with the latest available software.
    Some 2020-2021 Ford F-Super Duty trucks equipped with a 6.7L engine may exhibit a low-speed downshift operation concern with automatic engine braking enabled.
    March 28, 2025
    Photo courtesy of GMC
    Pressure test the cooling system to confirm that no leaks are present. Repair leaks as needed. Once the coolant leak has been repaired, refer to the latest Cooling System Draining and Filling procedure in the service manual for fill and bleeding instructions.
    This bulletin applies to 2020 GMC Acadia vehicles equipped with a 2.0L engine and 2019-2020 Sierra 1500 (new model) vehicles equipped with a 2.7L engine.
    March 28, 2025
    Photo courtesy of Mitchell 1
    The cracks generally appear in this area.
    This bulletin applies to 2019-2022 Jeep Grand Cherokee vehicles equipped with a 5.7L V8 Hemi VVT engine.
    March 28, 2025
    Photo courtesy of Chevrolet
    A correctly operating vehicle should reach a front fascia height of at least 35mm within four seconds of pump operation.
    Some 2020-2022 Chevy Corvette vehicles equipped with the front suspension lift system may exhibit a “Service Front Lift System” message displayed.
    March 28, 2025
    Photo courtesy of Mitchell 1
    Example of lube location.
    Some 2020-2022 Lincoln Corsair vehicles equipped with a power adjustable steering column may exhibit a creaking/squeaking/grinding and/or rubbing noise while the steering column...
    March 28, 2025
    Photo courtesy of Mitchell 1
    Example of the Cape Chisel tool.
    This bulletin applies to 2019-2023 Infiniti QX50, 2022-2023 QX55 and 2022-2023 QX60 vehicles.
    March 24, 2025
    Photo courtesy of Audi
    Check the vacuum hose, sensor G608, connectors, seals and valves for possible damage. Check for leaks according to ELSA. Check for small cracks in the vacuum hose or in the connection points between check valves. Replace as needed.
    This bulletin applies to 2017-2023 Audi Q7, 2017-2021 A4, 2018-2021 A5/S6/Q5/SQ5/RS5, 2019-2023 Q8, 2019-2021 A6/A7, 2020-2023 SQ7/SQ8/RSQ8 and 2021 RS5 Sportback, RS6 Avant, ...
    March 24, 2025
    Photo courtesy of Jaguar
    An ADAS warning message may appear on the instrument panel and DTC U400-81 may be set on the DADC (driver assistance domain controller).
    JLR Engineering investigations have had reports of no power steering assistance at the start of a drive cycle on 2021 Jaguar I-Pace, XE and XF vehicles.
    March 24, 2025
    Photo courtesy of Mitchell 1
    Example of liquified excess grease dripping from the steering column tilt mechanism.
    This bulletin applies to all Kia vehicles equipped with manual tilt steering columns.
    March 24, 2025
    Photo courtesy of Mitchell 1
    Location of the PCM.
    This bulletin applies to 2018-2020 Mazda6 vehicles equipped with SKYACTIV-G 2.5T engines produced before Dec. 27, 2019.
    March 24, 2025
    Photo courtesy of Chevrolet
    At low fuel levels, the engine may not receive adequate fuel and the engine may unexpectedly stall. The new fuel pump module kit is P/N 84479081. The torque tube gasket is P/N 84386387.
    This bulletin applies to 2020 Chevy Traverse vehicles.
    March 18, 2025
    Photo courtesy of Ford
    Reprogram the PCM using the latest software level in the Ford Diagnosis and Repair System scan tool.
    Some 2020-2021 Ford Expedition vehicles may exhibit a no-restart during auto start-stop operation.
    March 18, 2025
    Photo courtesy of Jeep
    Replace with P/N SP225755AA. Follow spark plug gaps listed in the service manual.
    This bulletin applies to 2021 Jeep Wrangler and Gladiator vehicles equipped with a 3.6L Pentastar engine.
    March 18, 2025
    Photo courtesy of Mitchell 1
    1) Door glass 2) door glass clips.
    This bulletin applies to 2016-2017 RAM 3500, 2500, 4500/5500 trucks and Ram 1500 trucks made in Mexico, any of which were built on or after Feb. 1, 2016, and on or before Feb....
    March 18, 2025
    Photo courtesy of Mitchell 1
    Old style weld nuts (left) and new style. The new style bolts (25mm long) must be used with the new style nuts.
    This bulletin applies to 2017-2020 Subaru Impreza, 2018-2020 Crosstrek and 2019-2020 Forester vehicles. A design change has been made to the rear frame section weld nuts and the...
    March 11, 2025
    Photo courtesy of Mitchell 1
    If the ready light (see A) does not illuminate green, shift back to Park and re-start. Shifting from Park to Drive or Reverse too quickly may not provide the system with enough time to perform a self-check/readiness.
    This bulletin applies to 2011-2016 Kia Optima Hybrid (TF P/HEV), 2017 and later Optima Hybrid (JF P/HEV), 2017 and later Niro (P/HEV) and 2015-2019 Soul EV (PSEV) vehicles.
    March 11, 2025
    Photo courtesy of Lexus
    The ECM logic has been revised to address this condition. Reprogram the ECM using software 16.30.011 or later.
    All 2021-2022 Lexus LS500 vehicles may exhibit a surge/bucking condition when applying throttle of less than 20%.
    March 11, 2025
    Photo courtesy of BMW
    Reprogram the vehicle using ISTA 4.30.21 to I level S18A-21-07-520 or later.
    This bulletin applies to BMW 3 Series sedans, 4 Series Coupe, 4 Series Convertible and Z4 Roadster vehicles, all produced from Nov. 5, 2018, to July 1, 2021.
    March 11, 2025
    Photo courtesy of Mitchell 1
    A too-hot message will appear when the screen temperature increases to a pre-determined level.
    This bulletin applies to 2016-2018 Mazda2, 2016-2021 CX-3, 2016-2020 MX-5, 2014-2018 Mazda3, 2016-2020 CX-5, 2014-2021 Mazda6 and 2016-2020 CX-9 vehicles.
    March 11, 2025
    Photo courtesy of Mitchell 1
    Example of ground strap.
    This bulletin applies to 2019-2022 Chevy Silverado vehicles. Customers may experience a MIL on, loss of power steering assist and loss of power brake assist.
    March 4, 2025
    Photo courtesy of Mitchell 1
    Example of moisture damage in the BJB.
    Some 2020-2022 Ford F-Super Duty trucks may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays...
    March 4, 2025
    Photo courtesy of Mitchell 1
    Example of shaft thread damage due to use of power tool.
    GM says that damage to the wheel drive shaft threads on 2021-2024 Cadillac XT5 and XT6 AWD vehicles has been seen in warranty claims due to the use of power tools to remove the...
    March 4, 2025
    Photo courtesy of Lincoln
    This condition may be caused by an incorrect underhood section of the transmission park manual release cable or the underhood section of the transmission park manual release cable not in the proper stowed position.
    Some 2020 Lincoln Corsair vehicles equipped with an 8F24, 8F35 or 8F40 transmission may exhibit an unable to engage park condition with a MIL on and DTC P07E4 stored in ECM memory...
    March 4, 2025
    Photo courtesy of Mitchell 1
    Example of deformed air spring boot.
    This bulletin applies to 2021 Jeep Grand Cherokee vehicles built on or after March 26, 2021, and on or before July 22, 2021, equipped with Quadra-Lift air suspension.
    March 4, 2025
    Photo courtesy of Mitchell 1
    An aftermarket GPS tracker that is wired to the vehicle can cause issues.
    This bulletin applies to 2014-2020 Mazda3/Mazda6, 2016-2020 CX-3, 2013-2020 CX-5, 2016-2020 CX-9, 2016-2020 MX-5, and 2020 CX-30 vehicles.
    Feb. 25, 2025
    Photo courtesy of Mitchell 1
    The leak usually occurs in the area noted by the black arrow as seen here.
    This bulletin applies to 2019-2021 Volkswagen Arteon, 2020-2021 Atlas Cross Sport and 2018-2021 Volkswagen Atlas and Tiguan vehicles.
    Feb. 25, 2025
    Photo courtesy of Mitchell 1
    Before reprogramming, check the engine oil level and change if needed.
    This bulletin applies to 2021-2022 Honda HR-V vehicles. The MIL may be on accompanied by DTC P2DE1 (cold start air-fuel ration control system rich).
    Feb. 25, 2025
    Photo courtesy of Mitchell 1
    Example of a maximum engine speed warning.
    This bulletin applies to 2019 Audi S4 and S5 vehicles equipped with a 3.0 TFSI engine. The MIL may be on.
    Feb. 25, 2025
    Photo courtesy of Jaguar
    Do not follow the Boesch instructions. Instead, follow TOPix workshop manual 303-04C (fuel charging and controls, removal and installation/fuel injectors.
    This bulletin applies to 2016-2018 Jaguar F-Type vehicles equipped with an Ingenium 14 2.0L gasoline engine.
    Feb. 25, 2025
    Photo courtesy of Chevrolet
    While performing a visual inspection, refer to engine control schematics to compare the fuel injection control circuit wire colors at the fuel injectors and at the ECM connections.
    This bulletin applies to 2012-2020 Chevy Sonic vehicles equipped with a 1.4L engine and MH8 6T40 or MZ4 MR5 6-speed manual transmission.
    Feb. 18, 2025
    Photo courtesy of Ford
    Perform the transmission strategy download procedure entering only the 13-digit solenoid body strategy when prompted to enter transmission characterization information. Entering the 12-digit solenoid body identification will produce a DTC P163E.
    Some 2019-2021 Ford Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a MIL on with DTC P163E stored in the PCM or transmission control module, after replacing...
    Feb. 18, 2025
    Photo courtesy of Mitchell 1
    1) 5mm hex wrench; 2) coil spring; 3) jounce cup.
    This bulletin applies to 2020 Jeep Gladiator vehicles built on or after Sept. 27, 2019, and on or before Oct. 12, 2019.
    Feb. 18, 2025
    Photo courtesy of Lincoln
    Check for the availability of software updates on the SOBDMC, BECM, BCCM and ABS modules. Note: update modules one at a time.
    Some 2020-2023 Lincoln Aviator 3.0l PHEV vehicles may exhibit an illuminated MIL and/or powertrain malfunction (wrench icon) indicator with DTC P084B stored in the PCM.
    Feb. 18, 2025
    Photo courtesy of Mitchell 1
    Inspect the wiring harness for rubbing at the vacuum pump pulley.
    This bulletin applies to 2015-2019 Cadillac Escalade vehicles equipped with a 5.3L or 6.2L engine.
    Feb. 18, 2025
    Photo courtesy of Mitchell 1
    An updated isolator kit must be installed with the replacement shocks.
    This bulletin applies to 2020-2021 Kia Telluride vehicles built from Jan. 1, 2019, through Dec. 1, 2020.
    Feb. 11, 2025
    Photo courtesy of Land Rover
    The concern has been resolved with the release of PATHFINDER version 319. The manual patch is no longer available to download.
    This bulletin applies to 2019 Land Rover Discovery, Range Rover, and Range Rover Sport vehicles.
    Feb. 11, 2025
    Photo courtesy of Mitchell 1
    See lower left on the label. Until March 2022, there were three digits ending with a “T”. As of April 2022, this returned to two digits with no “T”. Lot number identification: There are six digits of the lot number engraved on top of the coil. The four digits from the left indicate the production date. The fifth and sixth digits indicate the inspection machine number. Countermeasure parts are produced after the following dates: · Part 1832A083: 1T10** (2021/Nov/10) or later · Part 1832A080/1832A090: 1Y09** (2021/Nov/9) or later
    This bulletin applies to 2019-2022 Mitsubishi Outlander Sport/RVR with AB11/4B12 engine; 2019-2020 Outlander with 4J12 engine; 2021-2022 Outlander Plug-in hybrid with 4B12 engine...
    Feb. 11, 2025
    Photo courtesy of Jaguar
    This means that if the driver is making a series of short “neutral IGN off stops” without the vehicle going to sleep in between when the stop time adds up to 15 minutes, the fault will occur.
    This bulletin applies to 2020 Jaguar F-Pace, I-Pace, XE and XF vehicles. When the EPB (emergency park brake) is applied, the DSC (dynamic stability control) and brake warning ...
    Feb. 11, 2025
    Photo courtesy of Nissan
    If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the RECM, do not replace the entire fuel level sensor unit, fuel filter, and fuel pump assembly.
    This bulletin applies to all 2016-2022 Nissan vehicles.
    Feb. 11, 2025
    Photo courtesy of Mitchell 1
    A leaking hydraulic rear bushing on a front control arm can result in a continued steering shake.
    This bulletin applies to 2019-2020 Buick Envision vehicles. Customers may comment about a continued shake from the steering after hitting a bump or series of bumps.
    Feb. 3, 2025
    Photo courtesy of Ford
    This may be due to the PCM software. Reprogram the PCM using the latest software level.
    Some 2020 Ford Explorer vehicles equipped with a 2.3L EcoBoost or 3.3L Duratec engine and a rotary gear shift knob, built on or before July 14, 2020, may exhibit slow fuel fill...
    Feb. 3, 2025
    Photo courtesy of Mitchell 1
    Turbo oil feed pipe.
    This bulletin applies to 2019-2022 Chevy Trax vehicles equipped with a 1.4L engine.
    Feb. 3, 2025
    Photo courtesy of Mitchell 1
    At left are examples of steering shaft to steering column correct alignment. Note the dot on the shaft aligns with the triangle on the column. At right are examples of misalignment.
    Some 2020-2021 Lincoln Corsair vehicles may exhibit an illuminated stability-traction control indicator lamp. DTC C1B00:62 may be stored in the power steering control module (...
    Feb. 3, 2025
    Photo courtesy of Jeep
    Customers may experience a MIL on and the vehicle may go into limp mode due to an inaccurate barometric pressure sensor. DTC P2226 may be stored. The fix involves replacing thew PCM.
    This bulletin applies to 2018 Jeep Renegade vehicles that show a DTC P2226 (barometric pressure sensor).
    Feb. 3, 2025