We all have those days where it seems like everything that could go wrong does. The best way to combat this is to just face these challenges one at a time and go from there.
When Mac Tools distributor Cody Pick started the business, he bought a used truck, a 16' 2013 Freightliner MT45, and there have been a few issues with it including going into limp mode one day.
He tackles the challenges by putting out the immediate fires, letting others wait that can wait, and not letting on to his customers that he’s having any issues. He encourages other tool dealers who may be just starting out not to get frustrated with those challenging days.
“Don’t get down on yourself. Be fluid and roll with the punches,” he says.
Carrying active OEM subscriptions for all manufacturers is not possible for many shops. However, access to this software is required for certain modern vehicles and repairs, and...
Learn how to properly lubricate your AIRCAT air tools to keep them running at peak performance. Discover essential daily maintenance and storage techniques, along with the right...
