Sales Tip: Understand the cost of skips

Oct. 20, 2021
When a new technician shows up at one of your stops, do you do your due diligence on their creditworthiness before you trust them with your money?

Let's look at the issue of skips financially. You sell a product for $145 with $30 down. Your receivable is $115. Granted I am using estimated cost and profit numbers, but you will need to sell about $500 just to cover this loss. So, for every buck you don’t collect, you need to sell about $4.50 just to break even. 

  • Sell price: $145 
  • Cost of goods sold: $87 
  • Gross profit: $58 
  • Estimated operating costs etc. (25%): $14.50 
  • Net profit (NP): $43.50 
  • Sell price : $145 
  • Down payment: $30 
  • Receivable: $115 
  • Customer skips, amount lost: $115 
  • Sales needed to just make up the loss: $383.33 
  • Lost NP on $383.33 of sales: $115 
  • Sales needed to get whole: $498.33 

Collections are a “not fun” part of a mobile jobber’s work but of the three best ways for you to go out of business, receivable write-offs are right up there with not making your calls and not asking for the order.  

When you “tote the note,” you are functioning as an independent lending bank or credit card company and the first thing a bank does is make sure they know who they’re doing business with. As you know, a bank will not lend you a dime until they know just about everything there is to know about you including your shoe size. How about you? When a new technician shows up at one of your stops, do you do your due diligence on their creditworthiness before you trust them with your money? 

About the Author

Alan Sipe | President, Toolbox Sales and Consulting

Alan W. Sipe has spent the last 42 years in the basic hand tool industry including positions as President of KNIPEX Tools North America, Sr. VP Sales and Marketing at Klein Tools, Manager Special Markets at Stanley Tools and sales management at toolbox manufacturer Waterloo Industries. Currently Sipe is the owner of Toolbox Sales and Consulting specializing in sales strategy, structure, development and training. Sipe can be reached at [email protected] or 847-910-1063. Connect with Sipe on LinkedIn.

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