If your customer has said something to you like “this tool you’re suggesting sure is smaller than my old dead one; I can’t imagine it’s as powerful”. You can now move into the fun-filled sharp angle close.
Jobber: “Just to be sure what you’re saying is, that if this cool, new, lightweight tool is as powerful as your old one you’ll take it, correct?”
With the sharp angle close, you’re simply throwing the customer's question or objection right back at them and letting them close the deal themselves.
Voice Your Opinion!
Voice Your Opinion!