Sales Tip: How to use the sharp angle close

March 11, 2022
Use your customer's question or objection to get them to close the deal themselves.

If your customer has said something to you like “this tool you’re suggesting sure is smaller than my old dead one; I can’t imagine it’s as powerful”. You can now move into the fun-filled sharp angle close.

Jobber: “Just to be sure what you’re saying is, that if this cool, new, lightweight tool is as powerful as your old one you’ll take it, correct?”

With the sharp angle close, you’re simply throwing the customer's question or objection right back at them and letting them close the deal themselves.

About the Author

Alan Sipe | President, Toolbox Sales and Consulting

Alan W. Sipe has spent the last 42 years in the basic hand tool industry including positions as President of KNIPEX Tools North America, Sr. VP Sales and Marketing at Klein Tools, Manager Special Markets at Stanley Tools and sales management at toolbox manufacturer Waterloo Industries. Currently Sipe is the owner of Toolbox Sales and Consulting specializing in sales strategy, structure, development and training. Sipe can be reached at [email protected] or 847-910-1063. Connect with Sipe on LinkedIn.

Sponsored Recommendations

Remote Expert: Access OEM Services On Your Autel Tablet

Carrying active OEM subscriptions for all manufacturers is not possible for many shops. However, access to this software is required for certain modern vehicles and repairs, and...

How to Properly Lubricate your Air Tools

Learn how to properly lubricate your AIRCAT air tools to keep them running at peak performance. Discover essential daily maintenance and storage techniques, along with the right...

Save Time with Standard's Kits & Multipacks

Stock up on essential repair kits! Discover how Standard's multipacks simplify repairs and reduce downtime.

Fuel Injection Training – Pro Tips for Techs

Choosing the right fuel injector matters. Learn best practices for selection and related component recommendations.

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!