Mobile tool dealer Angelica Platero is a big fan of product videos. So much so, that she prefers watching them in her spare time over watching a movie.
“Whenever I get a new tool, I check to see how it works,” she says, adding that when she’s not selling tools, she’s on her phone researching tools and watching YouTube videos.
Platero finds that most of the time her heavy duty technicians know what tool they need, but there are times when they ask for her advice on which tool will get the job done.