Ask the Expert: What is a "touchless" auto repair experience?

April 21, 2020
Due to COVID-19, touchless service has suddenly jumped into focus for auto repair shops all over the country.

Question: What is a "touchless" auto repair experience? 

Answer: 

This is the new world we will live in. Touchless service has suddenly jumped into focus for auto repair shops all over the country. This is the ability for a customer to schedule an appointment online, receive text updates and a digital vehicle inspection on their mobile device, and have the ability to pay their invoice via a text-to-pay link after the work is completed. Customers want convenience. Having a touchless repair process is the new future.

Information provided by Autoflow

Sponsored Recommendations

VVT Components; Why They're a Smarter Choice over OE and Other Aftermarket VVT Solenoids

Video: More and more vehicles are entering service bays with variable valve timing issues. Learn why reaching for Standard and Blue Streak VVT Components makes more sense than...

Emissions Training Series

Standard Professional Video Training Series: Emission Control Components. This all-new video training series has been created specifically for professional technicians and offers...

What’s In Your Box? Standard Gas Fuel Injection

Here are the 3 most important things to know about modern Gas Fuel Injection systems!

Ignition Coils; A Closer Look at the Superior Choice compared to Other OE and Aftermarket Coils

Video: OE coils are known for their high failure rates. Learn why precision-engineered aftermarket Coils are a better choice for you and your customers.

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!