Stay up-to-date on what’s happening in the automotive industry with this month’s podcast playlist – featuring podcasts covering circuit loading, hybrid training, how to protect your shop from illegitimate credit card chargebacks, and more.
1. Circuit loading with Sean Tipping
In this episode of Matt Fanslow's Diagnosing the Aftermarket A to Z, Matt is joined by Sean Tipping to talk about loading circuits, stressing them out, and making them do what they were designed to or maybe even a little more.
Find the episode here.
2. Training think tank
In this episode of Remarkable Results Radio, industry experts G. Jerry Truglia, Dave Hobbs, and Peter Orlando discuss hybrid training, student assessments, and breakout teams.
Find the episode here.
3. How to protect your shop from illegitimate credit card chargebacks
In this episode of Beyond the Wrench from WrenchWay, Tyler Kattre, president of Wind River Financial, breaks down everything a shop needs to know about illegitimate credit card chargebacks. He explains common frustrations, how to handle chargebacks, and documenting chargebacks.
Find the episode here.
4. Six components to a great composition plan
In this episode of Remarkable Results Radio, Bob Cooper, president of Elite Worldwide, shares six key components you should have in your compensation and incentive package for your employees.
Find the episode here.
5. Google is changing the search experience for local services
In this episode of The Busy Bays Podcast, they discuss how Google recently made a change in their search engine results pages that could exponentially increase the importance of actively managing your Google Business Profile (formerly known as Google My Business). It’s likely to significantly reward auto repair shops who put the time into optimizing the profile and thoroughly punish those who don’t.
Find the episode here.
