New year, new podcasts. If you're looking to stay more up-to-date on what's happening in the auto industry, check out this month's playlist to learn more about the outlook for 2023, what the shop of the future looks like, why millennials are your most important employee, and more.
1. 2023 outlook
In this episode of Matt Fanslow's Diagnosing the Aftermarket A to Z, Fanslow talks about lessons learned from COVID-19, being recession-proof, equations and systems, and more.
Find the episode here.
2. 2022 technician survey results
In this episode of Beyond the Wrench from WrenchWay, Meredith Collins from Ducker Carlisle discusses the results of their latest technician survey. The survey includes responses from about 30,000 technicians and dives deep into technician demographics, compensation, workload, and more.
Find the episode here.
3. What does the shop of the future look like?
In this episode of Remarkable Results Radio, host Carm Capriotto is joined by Jennifer Maher, executive director of the TechForce Foundation, Derek Kaufman, managing partner at Schwartz Advisors, Matt Fanslow, lead diagnostician and shop manager at Riverside Automotive, and Dustin Brown, shop owner of Brown Auto Experts to discuss future trends, aftermarket challenges, and electric vehicles.
Find the episode here.
4. Consumers speak: How they use reviews and why they leave them
In this episode of The Busy Bays podcast, they cover a recent survey of 1,300 consumers where they got answers to questions like 'How likely are consumers to leave a review after being asked to by a local business?' and 'How do they prefer to be asked?'
Find the episode here.
5. Millennials are becoming your most important employee and customer
In this episode of Remarkable Results Radio, host Carm Capriotto is joined by Kent Bullard, COO at The Institute to talk about millennials and why they're important to your business as customers.
Find the episode here.
