This bulletin applies to 2011-2016 Kia Optima Hybrid (TF P/HEV), 2017 and mater Optima Hybrid (JF P/HEV), 2017 and later Niro (DE P/HEV) and 2015-2019 Soul EV vehicles.
The customer may complain about an intermittent no-start. If the ignition is turned to START or the engine start/stop button (SSB) is pressed with the brake pedal depressed and then the transmission is quickly shifted from park to drive or reverse, the vehicle may not start or may not go to READY mode. This is because the vehicle’s HV system readiness checks have not been completed. This is also known as “Shift Before READY”.
If “Shift before READY” occurs, the green READY symbol on the dash will not be illuminated. You must shift back into the Park position and then the engine may be restarted (ignition cycled).