Fixing Ram Gooseneck Problem

Sept. 13, 2023
This bulletin applies to 2013-2020 RAM 3500 and 2014-2020 RAM 2500 trucks, equipped with a fifth Wheel/Gooseneck Towing Prep package.

This bulletin applies to 2013-2020 RAM 3500 and 2014-2020 RAM 2500 trucks, equipped with a fifth Wheel/Gooseneck Towing Prep package. The installer may have an issue trying to install a direct mount Mopar accessory fifth wheel trailer hitch.

The legs on the hitch may be too narrow to fit into the pucks in the truck bed. You can use a 5th wheel shim kit P/N 68510849AA to correct the issue. The kit will come with two shims. Use the inspection procedure shown here to determine if one or two shims will be needed. 

Measure the distance between the center of each receiver puck. The measurement can be taken from the front or rear pucks.

SHIMS NEEDED                           MEASURED PUCK WIDTH

No shims................................ 987mm (38-13/16”) to 991mm (39”)

One shim................................ 992mm (39-1/16”) to 996mm (39-1/4”)

Two shims............................... 997mm (39-1/4”) to 1001mm (39-7/16”)

All bolts should be torqued to 100 ft-lb (136 Nm).

About the Author

Information courtesy of Mitchell 1

Information for Technical Service Bulletins comes from ProDemand, Mitchell 1's auto repair information software for domestic and import vehicles. Headquartered in San Diego, Mitchell 1 has provided quality repair information solutions to the automotive industry since 1918.

Sponsored Recommendations

‘What if I don’t have an automotive background?’

Many mobile tool distributors have no automotive background and actually use it to their advantage when selling tools.

Decoding diagnostic tools

A distributor’s guide to oscilloscopes, borescopes, and multimeters.

You don't have to use the tools to sell them

Sometimes not having an automotive background can actually work to your advantage when selling tools.

Tales from the Road: Routing the storm

Getting people’s attention is a standard part of sales, but for this Mac Tools distributor, it means a whole lot more than that.

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!