Sales Tip: How to bird-dog

Dec. 8, 2021
As you begin bird-dogging sales, your regular tool customers will begin to look upon you as not just a tool salesperson but also as an industry expert.

Step 1: Contact the sales agency for some of the capital equipment that you don’t sell. Normally this will be a manufacturer’s representative agency that represents several non-competing capital equipment manufacturers. I bet you already know a few of these salespeople since they call on the same shops you do, just not very often. Find out who the actual salesperson is in your area and set up a breakfast or lunch with them.

Step 2: At that meeting explain that you make 50+ stops each week at the shops that purchase not only your products but their products also. And that during your calls you sometimes hear or even get asked about suppliers of OEM and used equipment. Explain that if for instance, you are calling on a shop that is having problems with their lifts or other equipment you can ask the manager/owner if it would be alright for you to have the salesperson from the lift company you know give them a call. This is bird-dogging a sale. Another example could be that you know a technician who is setting up his own shop and is going to need some of the products they sell.

Step 3: Now ask the OEM salesperson if you could receive a bird-dogging commission for any leads that result in a sale that you send their way. This is not illegal, this is not sneaky, this is not underhanded — it is just a business deal. You are a private businessperson making an arrangement with another business person.

Step 4: Assuming you come to an agreement be sure to get it in writing what your finder’s fee percentage or flat fee will be. An email chain is a great way to get it in writing. Most manufacturers’ representatives make seven percent to 15 percent commission, so a few points of that would be logical.

Step 5: Keep your ears and eyes open to opportunities for your quasi sales partner to sell something. Do not do the selling for him since you probably don’t know the finer points of their equipment and certainly don’t know the pricing. Simply pay attention to what’s happening and what is said around you. If you know of a shop that is closing, a company that buys used equipment would be happy to know that too.

An arrangement like this can help you in several ways. Firstly, you can make a few extra bucks and as you begin bird-dogging these sales, your regular tool customers will begin to look upon you as not just a tool salesperson but also as an industry expert. Anytime you can present yourself as an overall industry expert you become more valued as someone people will want to do business with.

About the Author

Alan Sipe | President, Toolbox Sales and Consulting

Alan W. Sipe has spent the last 42 years in the basic hand tool industry including positions as President of KNIPEX Tools North America, Sr. VP Sales and Marketing at Klein Tools, Manager Special Markets at Stanley Tools and sales management at toolbox manufacturer Waterloo Industries. Currently Sipe is the owner of Toolbox Sales and Consulting specializing in sales strategy, structure, development and training. Sipe can be reached at [email protected] or 847-910-1063. Connect with Sipe on LinkedIn.

Sponsored Recommendations

Learn how electronic parking brake actuators have replaced manual systems and now play a key role in advanced safety features like automatic emergency braking. This WIYB Training...
Not all fuel injectors are created equal. In this WIYB Training Series, we compare Standard® Fuel Injectors against OE, low-cost imports. See why precision engineering and rigorous...
Carrying active OEM subscriptions for all manufacturers is not possible for many shops. However, access to this software is required for certain modern vehicles and repairs, and...
Learn how to properly lubricate your AIRCAT air tools to keep them running at peak performance. Discover essential daily maintenance and storage techniques, along with the right...

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!