Cleanliness is of the utmost importance to Mac Tools distributor Leroy Hess. He has two rugs that Cintas changes out once a week for him and his niece, Chelsea Hess, cleans his truck on weekends for some extra cash.
He also is very adamant on proper attire on his tool truck. He prides himself on dressing up and his standard work ensemble is dress pants (never shorts), collared shirt, and nice shoes.
“It is so simple and cheap to do, and it is amazing to me that it’s overlooked,” Hess says. “If you went to buy an expensive car, wouldn’t you expect them to be dressed up a little bit? We are selling super expensive tools.”