Sales Tip: Go into the sale with a positive attitude

Aug. 11, 2023
Approach every call with the seriousness it deserves and every customer with a smile and a positive attitude. Whether the customer is smiling or frowning it shouldn’t really matter. Sales are contingent upon the attitude of the salesperson.

If you walk in the door of a business smiling, prepared, and expecting positive results, more often than not you will get what you’ve planned for.

There are lots of stories about salespeople negatively prequalifying sales encounters. Some are true and some are made up. Like the one about the store salesperson who treated an old man driving a beat-up F-150 pickup poorly assuming he had no money to buy anything nice. Who then turned out to be Sam Walton, the founder of Walmart, and one of the world’s richest individuals. He just liked driving his old F-150.

Approach every call with the seriousness it deserves and every customer with a smile and a positive mental attitude. Whether the customer is smiling or frowning it shouldn’t really matter. Just be a Boy (or Girl) Scout and be prepared and expect success. Sales are contingent upon the attitude of the salesperson and not the attitude of the prospect.

Now, go sell something! 

About the Author

Alan Sipe | President, Toolbox Sales and Consulting

Alan W. Sipe has spent the last 42 years in the basic hand tool industry including positions as President of KNIPEX Tools North America, Sr. VP Sales and Marketing at Klein Tools, Manager Special Markets at Stanley Tools and sales management at toolbox manufacturer Waterloo Industries. Currently Sipe is the owner of Toolbox Sales and Consulting specializing in sales strategy, structure, development and training. Sipe can be reached at [email protected] or 847-910-1063. Connect with Sipe on LinkedIn.

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