Sales Tip: The customer service combo

Cornwell Quality Tools distributor Gary Granados knows that to be successful in this career, it’s not all about the tools.

“It’s a combination of things: do you have the tools, do you have the better price, and do you have the better attitude?” he notes. But keeping a well-stocked truck sure does help.

“My truck is completely full,” he notes. “When they need something, I have it.”  

A top seller that Granados makes sure to keep a good stock of is Milwaukee Tool products. He also always makes sure to stock one toolbox (up to 84”) and two carts at all times.