Sales Tips: Keep your sales skills sharp

Sept. 18, 2024
The selling world is constantly changing, and you've got to be ready to beat your competitors.

I recently was asked to give a “sales skills” seminar in Dallas for an automotive aftermarket distributor with a team of seasoned professional salespeople. Although this team doesn’t drive around in a mobile store like you, they are out there every day calling on customers. Here's what I told them about my experience as a salesperson and closing the deal: 

I was fortunate that my first real sales job was selling office copiers back when most companies didn’t own a copier. (Yea, yea, I’m old!) Every morning, five days a week, before we hit the road to make our 20 cold calls, we would give a training product demonstration to the entire local sales team. These guys were brutal. The slightest product mistake or, god forbid, a missed closing opportunity brought howls and boos from the others. Believe me, you learn to ask for the order in that environment.

Closing the deal should be the easiest part of your selling day. If you give a great demonstration — feature, advantage, benefit — with lots of trial closing, asking for the actual order should be soft, smooth, and effective.

You better believe that your selling world is changing. If a random person can produce a good sales presentation in a few seconds using AI tools, just think of what one of your online or local competitors can whip up with a little technical ChatGPT training.

You need to make your calls, demo greatly, sell hard, close hard, thank your customers for their business every day, and then do it again tomorrow!

Now go sell something. 

About the Author

Alan Sipe | President, Toolbox Sales and Consulting

Alan W. Sipe has spent the last 42 years in the basic hand tool industry including positions as President of KNIPEX Tools North America, Sr. VP Sales and Marketing at Klein Tools, Manager Special Markets at Stanley Tools and sales management at toolbox manufacturer Waterloo Industries. Currently Sipe is the owner of Toolbox Sales and Consulting specializing in sales strategy, structure, development and training. Sipe can be reached at [email protected] or 847-910-1063. Connect with Sipe on LinkedIn.

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