The Mitchell 1 Manager SE MessageCenter is designed for seamlessly integrated two-way texting inside the Manager SE shop management system, making it easier for shops to connect with their customers before, during, and after the service or repair. MessageCenter can actively alert shops of unread text messages while working inside the shop management program, so users don't have to leave their Manager SE screen to send a text. MessageCenter also gives shops flexibility to build and use their own text templates for common types of messages about orders, appointments, and revisions, or to write “on-the-fly” text messages to customers when needed.