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    • Mitchell 1

    San Diego, CA 92127

    COMPANY OVERVIEW

    About Mitchell 1

    Mitchell 1, a division of Snap-on Incorporated, provides industry-leading auto repair software and services, including vehicle repair information, business management, and shop marketing services, to help automotive and commercial truck professionals improve productivity and profitability.

    Contact

    16067 Babcox St.
    San Diego, CA 92127
    https://mitchell1.com
    888-724-6742

    More Info on Mitchell 1

    Mitchell Logo 350x116 5f2b7b691c06c

    As a member of the Snap-on Total Shop Solutions brand family, Mitchell 1 has provided quality repair information solutions to the vehicle industry for over 100 years. Its key products include ProDemand automotive repair and diagnostic information;  Manager SE  shop management software; TruckSeries repair and diagnostic information for Class 4-8 trucks; and SocialCRM shop marketing and customer engagement services.

    Products & Press Releases

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    Shop Management and Point of Sale

    2025 Emission Control Application Guide

    Nov. 20, 2024
    The Mitchell 1 2025 Emission Control Guide provides vehicle-specific emission system details for shops that perform smog inspections. The guide covers domestic and import cars...
    Photo courtesy of Mitchell 1
    2024 Emission Control Application Guide
    Shop Management and Point of Sale

    2024 Emission Control Application Guide

    Oct. 9, 2023
    The Mitchell 1 2024 Emission Control Application Guide is a resource for shops that do emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
    Photo courtesy of Mitchell 1
    Shop Management and Point of Sale

    Google Optimization Suite

    June 26, 2023
    Google Optimization Suite from Mitchell 1, available exclusively through Mitchell 1's SocialCRM | LocalSearch services, offers drastically simplified online and digital marketing...
    Mitchell 1 2023 Emission Control Application Guide
    Shop Management and Point of Sale

    2023 Emission Control Application Guide

    Dec. 12, 2022
    The Mitchell 1 2023 Emission Control Application Guide is a resource for any shop that does emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
    Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update
    Diagnostic Test Equipment

    ProDemand Advanced Interactive Wiring Diagrams Update

    Nov. 16, 2022
    The latest Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update now includes a wire-to-wire feature, saving technicians time as they navigate electrical issues on ...
    Manager SE Software Release
    Shop Management and Point of Sale

    Manager SE Software Release

    Nov. 14, 2022
    The latest software release of the Mitchell 1 Manager SE includes new features designed to help automotive repair shops speed up the repair process and maximize their bottom line...
    Mitchell 1 - Ben Johnson Tool Tech
    Industry News

    Repair shop owners discuss recent industry trends during ToolTech 2022

    May 18, 2022
    The 75th-anniversary event brought together thought leaders in the automotive repair industry to discuss current trends and how suppliers can best serve the repair community.
    Mitchell 1 Logo 2 28 22
    Company/Association News

    Mitchell 1’s SocialCRM now includes AAA Approved Auto Repair consumer surveys

    March 1, 2022
    Mitchell 1’s SocialCRM auto shop marketing service now includes AAA Approved Auto Repair consumer surveys. This feature is part of a new relationship between Mitchell 1 partner...
    Mitchell 1 Logo
    Company/Association News

    Mitchell 1 names “Thank You Thursdays” sweepstakes winners

    Dec. 21, 2021
    Contest named a winner of a $100 gift card on its Facebook page each Thursday for 11 weeks
    Ecat 2022 Front Cover Vol 1 (002)
    Shop Management and Point of Sale

    2022 Emission Control Application Guide

    Dec. 10, 2021
    The Mitchell 1 2022 Emission Control Application Guide is a source for auto repair shops that do smog testing. The guide is for domestic and import cars, light trucks, vans (diesel...

    Articles & News

    Photo courtesy of Mitchell 1
    If the ready light (see A) does not illuminate green, shift back to Park and re-start. Shifting from Park to Drive or Reverse too quickly may not provide the system with enough time to perform a self-check/readiness.
    TSBs

    Restarting Kia Optima Hybrid

    March 11, 2025
    This bulletin applies to 2011-2016 Kia Optima Hybrid (TF P/HEV), 2017 and later Optima Hybrid (JF P/HEV), 2017 and later Niro (P/HEV) and 2015-2019 Soul EV (PSEV) vehicles.
    Photo courtesy of Lexus
    The ECM logic has been revised to address this condition. Reprogram the ECM using software 16.30.011 or later.
    TSBs

    Revising bucking Lexus problem

    March 11, 2025
    All 2021-2022 Lexus LS500 vehicles may exhibit a surge/bucking condition when applying throttle of less than 20%.
    Photo courtesy of BMW
    Reprogram the vehicle using ISTA 4.30.21 to I level S18A-21-07-520 or later.
    TSBs

    Fixing faulty BMW code

    March 11, 2025
    This bulletin applies to BMW 3 Series sedans, 4 Series Coupe, 4 Series Convertible and Z4 Roadster vehicles, all produced from Nov. 5, 2018, to July 1, 2021.
    Photo courtesy of Mitchell 1
    A too-hot message will appear when the screen temperature increases to a pre-determined level.
    TSBs

    Warning on hot Mazda is normal

    March 11, 2025
    This bulletin applies to 2016-2018 Mazda2, 2016-2021 CX-3, 2016-2020 MX-5, 2014-2018 Mazda3, 2016-2020 CX-5, 2014-2021 Mazda6 and 2016-2020 CX-9 vehicles.
    Photo courtesy of Mitchell 1
    Example of ground strap.
    TSBs

    Repairing Chevy Silverado ground straps

    March 4, 2025
    This bulletin applies to 2019-2022 Chevy Silverado vehicles. Customers may experience a MIL on, loss of power steering assist and loss of power brake assist.
    Photo courtesy of Mitchell 1
    Example of moisture damage in the BJB.
    TSBs

    Inspecting Ford F-Super Duty for water damage

    March 4, 2025
    Some 2020-2022 Ford F-Super Duty trucks may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays...
    Photo courtesy of Mitchell 1
    Example of shaft thread damage due to use of power tool.
    TSBs

    Removing Cadillac hardware with hand tools

    March 4, 2025
    GM says that damage to the wheel drive shaft threads on 2021-2024 Cadillac XT5 and XT6 AWD vehicles has been seen in warranty claims due to the use of power tools to remove the...
    Photo courtesy of Lincoln
    This condition may be caused by an incorrect underhood section of the transmission park manual release cable or the underhood section of the transmission park manual release cable not in the proper stowed position.
    TSBs

    Verifying Lincoln Corsair release cable part

    March 4, 2025
    Some 2020 Lincoln Corsair vehicles equipped with an 8F24, 8F35 or 8F40 transmission may exhibit an unable to engage park condition with a MIL on and DTC P07E4 stored in ECM memory...
    Photo courtesy of Mitchell 1
    Example of deformed air spring boot.
    TSBs

    Replacing Jeep Grand Cherokee air springs

    March 4, 2025
    This bulletin applies to 2021 Jeep Grand Cherokee vehicles built on or after March 26, 2021, and on or before July 22, 2021, equipped with Quadra-Lift air suspension.
    Photo courtesy of Mitchell 1
    An aftermarket GPS tracker that is wired to the vehicle can cause issues.
    TSBs

    Mending Mazda stop/start glitch

    Feb. 25, 2025
    This bulletin applies to 2014-2020 Mazda3/Mazda6, 2016-2020 CX-3, 2013-2020 CX-5, 2016-2020 CX-9, 2016-2020 MX-5, and 2020 CX-30 vehicles.

    Videos & Resources

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    Product Demos

    Video: ProDemand Advanced Interactive Wiring Diagrams Update

    Nov. 14, 2022
    In this video, Mitchell 1 shares its latest Advanced Interactive Wiring Diagrams update.
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    Whitepapers

    Ask the Expert: Changing Customer Communications

    May 3, 2021
    In this Ask the Expert, Marcus Mackell, product marketing manager at Mitchell 1 SocialCRM, shares guidelines and best practices for how to effectively use new technologies to ...
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    Service Repair

    PTEN Innovation Award winner: Mitchell 1 SocialCRM

    Dec. 2, 2020
    PTEN editor, Sara Scullin, sits down with Marcus Mackell, product marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the SocialCRM.
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    Diagnostics and Drivability

    PTEN Innovation Award winner: Mitchell 1 ProDemand

    Nov. 23, 2020
    PTEN editor, Sara Scullin, sits down with Gary Hixson, marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the ProDemand.
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    Whitepapers

    Prepare vehicles and your shop for ADAS calibration

    Aug. 6, 2020
    Think of any upfront costs as an investment, leading to greater service opportunities as well as continuous ROI.
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    Service Repair

    VIDEO: SocialCRM - Introducing LocalSearch

    April 16, 2018
    In this video, Mitchell introduces the LocalSearch feature for SocialCRM.
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    Service Repair

    VIDEO: ProDemand - Introducing 1Search Plus

    April 9, 2018
    In this video, Mitchell 1 introduces the 1Search Plus feature of ProDemand.

    Request More Information

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    All content from Mitchell 1

    Photo courtesy of Mitchell 1
    The leak usually occurs in the area noted by the black arrow as seen here.
    TSBs

    Reinstalling Volkswagen bevel box

    Feb. 25, 2025
    This bulletin applies to 2019-2021 Volkswagen Arteon, 2020-2021 Atlas Cross Sport and 2018-2021 Volkswagen Atlas and Tiguan vehicles.
    Photo courtesy of Mitchell 1
    Before reprogramming, check the engine oil level and change if needed.
    TSBs

    Updating Honda PGM-FI software

    Feb. 25, 2025
    This bulletin applies to 2021-2022 Honda HR-V vehicles. The MIL may be on accompanied by DTC P2DE1 (cold start air-fuel ration control system rich).
    Photo courtesy of Mitchell 1
    Example of a maximum engine speed warning.
    TSBs

    Inspecting Audi cooling fan connector

    Feb. 25, 2025
    This bulletin applies to 2019 Audi S4 and S5 vehicles equipped with a 3.0 TFSI engine. The MIL may be on.
    Photo courtesy of Jaguar
    Do not follow the Boesch instructions. Instead, follow TOPix workshop manual 303-04C (fuel charging and controls, removal and installation/fuel injectors.
    TSBs

    Following instructions for Jaguar F-Type vehicles

    Feb. 25, 2025
    This bulletin applies to 2016-2018 Jaguar F-Type vehicles equipped with an Ingenium 14 2.0L gasoline engine.
    Photo courtesy of Chevrolet
    While performing a visual inspection, refer to engine control schematics to compare the fuel injection control circuit wire colors at the fuel injectors and at the ECM connections.
    TSBs

    Comparing Chevy Sonic injector wires

    Feb. 18, 2025
    This bulletin applies to 2012-2020 Chevy Sonic vehicles equipped with a 1.4L engine and MH8 6T40 or MZ4 MR5 6-speed manual transmission.
    Photo courtesy of Ford
    Perform the transmission strategy download procedure entering only the 13-digit solenoid body strategy when prompted to enter transmission characterization information. Entering the 12-digit solenoid body identification will produce a DTC P163E.
    TSBs

    Performing transmission strategy on Ford Ranger

    Feb. 18, 2025
    Some 2019-2021 Ford Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a MIL on with DTC P163E stored in the PCM or transmission control module, after replacing...
    Photo courtesy of Mitchell 1
    1) 5mm hex wrench; 2) coil spring; 3) jounce cup.
    TSBs

    Checking Jeep Gladiator coil spring clearance

    Feb. 18, 2025
    This bulletin applies to 2020 Jeep Gladiator vehicles built on or after Sept. 27, 2019, and on or before Oct. 12, 2019.
    Photo courtesy of Lincoln
    Check for the availability of software updates on the SOBDMC, BECM, BCCM and ABS modules. Note: update modules one at a time.
    TSBs

    Updating Lincoln Aviator modules

    Feb. 18, 2025
    Some 2020-2023 Lincoln Aviator 3.0l PHEV vehicles may exhibit an illuminated MIL and/or powertrain malfunction (wrench icon) indicator with DTC P084B stored in the PCM.
    Photo courtesy of Mitchell 1
    Inspect the wiring harness for rubbing at the vacuum pump pulley.
    TSBs

    Stopping Cadillac Escalade harness rubbing

    Feb. 18, 2025
    This bulletin applies to 2015-2019 Cadillac Escalade vehicles equipped with a 5.3L or 6.2L engine.
    Photo courtesy of Mitchell 1
    An updated isolator kit must be installed with the replacement shocks.
    TSBs

    Quieting noisy Kia Telluride

    Feb. 11, 2025
    This bulletin applies to 2020-2021 Kia Telluride vehicles built from Jan. 1, 2019, through Dec. 1, 2020.
    Photo courtesy of Land Rover
    The concern has been resolved with the release of PATHFINDER version 319. The manual patch is no longer available to download.
    TSBs

    Resolving Land Rover ABS software glitch

    Feb. 11, 2025
    This bulletin applies to 2019 Land Rover Discovery, Range Rover, and Range Rover Sport vehicles.
    Photo courtesy of Mitchell 1
    See lower left on the label. Until March 2022, there were three digits ending with a “T”. As of April 2022, this returned to two digits with no “T”. Lot number identification: There are six digits of the lot number engraved on top of the coil. The four digits from the left indicate the production date. The fifth and sixth digits indicate the inspection machine number. Countermeasure parts are produced after the following dates: · Part 1832A083: 1T10** (2021/Nov/10) or later · Part 1832A080/1832A090: 1Y09** (2021/Nov/9) or later
    TSBs

    Verifying Mitsubishi countermeasure parts

    Feb. 11, 2025
    This bulletin applies to 2019-2022 Mitsubishi Outlander Sport/RVR with AB11/4B12 engine; 2019-2020 Outlander with 4J12 engine; 2021-2022 Outlander Plug-in hybrid with 4B12 engine...
    Photo courtesy of Jaguar
    This means that if the driver is making a series of short “neutral IGN off stops” without the vehicle going to sleep in between when the stop time adds up to 15 minutes, the fault will occur.
    TSBs

    Waking up Jaguar vehicles

    Feb. 11, 2025
    This bulletin applies to 2020 Jaguar F-Pace, I-Pace, XE and XF vehicles. When the EPB (emergency park brake) is applied, the DSC (dynamic stability control) and brake warning ...
    Photo courtesy of Nissan
    If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the RECM, do not replace the entire fuel level sensor unit, fuel filter, and fuel pump assembly.
    TSBs

    Replacing Nissan fuel level sensor

    Feb. 11, 2025
    This bulletin applies to all 2016-2022 Nissan vehicles.
    Photo courtesy of Mitchell 1
    A leaking hydraulic rear bushing on a front control arm can result in a continued steering shake.
    TSBs

    Stopping Buick Envision shake

    Feb. 3, 2025
    This bulletin applies to 2019-2020 Buick Envision vehicles. Customers may comment about a continued shake from the steering after hitting a bump or series of bumps.
    Photo courtesy of Ford
    This may be due to the PCM software. Reprogram the PCM using the latest software level.
    TSBs

    Fixing Ford Explorer fueling issues

    Feb. 3, 2025
    Some 2020 Ford Explorer vehicles equipped with a 2.3L EcoBoost or 3.3L Duratec engine and a rotary gear shift knob, built on or before July 14, 2020, may exhibit slow fuel fill...
    Photo courtesy of Mitchell 1
    Turbo oil feed pipe.
    TSBs

    Inspecting Chevy Trax turbo leak

    Feb. 3, 2025
    This bulletin applies to 2019-2022 Chevy Trax vehicles equipped with a 1.4L engine.
    Photo courtesy of Mitchell 1
    At left are examples of steering shaft to steering column correct alignment. Note the dot on the shaft aligns with the triangle on the column. At right are examples of misalignment.
    TSBs

    Mending Lincoln Corsair steering misalignment

    Feb. 3, 2025
    Some 2020-2021 Lincoln Corsair vehicles may exhibit an illuminated stability-traction control indicator lamp. DTC C1B00:62 may be stored in the power steering control module (...
    Photo courtesy of Jeep
    Customers may experience a MIL on and the vehicle may go into limp mode due to an inaccurate barometric pressure sensor. DTC P2226 may be stored. The fix involves replacing thew PCM.
    TSBs

    Correcting Jeep Renegade barometric pressure sensor

    Feb. 3, 2025
    This bulletin applies to 2018 Jeep Renegade vehicles that show a DTC P2226 (barometric pressure sensor).
    Photo courtesy of Porsche
    If ice/snow blocks the distance sensor, the ACC recognizes that it is “blind” and will disengage and display a warning message unless the blockage is cleared.
    TSBs

    Cleaning Porsche distance sensors

    Jan. 28, 2025
    Owners of Porsche vehicles equipped with adaptive cruise control (ACC) may complain that during long trips, the ACC disengages and displays a warning message.
    Photo courtesy of Lexus
    Before beginning the procedure, confirm that suspension components have not been modified and the vehicle is in OE configuration.
    TSBs

    Stopping Lexus leaning problem

    Jan. 28, 2025
    Some 2010-2023 Lexus GX460 (KDSS equipped) vehicles may exhibit a condition where the vehicle leans more than 20mm (0.79 inch) from left to right when viewed from the rear of ...
    Photo courtesy of Mitchell 1
    Checking vacuum at the output port of N649.
    TSBs

    Mending Audi mechanical fuel pump malfunction

    Jan. 28, 2025
    This bulletin applies to 2018 Audi S4, S5 and SQ5 and 2019 RS5 vehicles. A “switch off the engine and check coolant” message may be displayed in the instrument cluster.
    Photo courtesy of Mazda
    If the EGR valve is to be cleaned, replace the gasket P/N PY8V-20-305. If the EGR is to be replaced, use P/N PY8V-20-300.
    TSBs

    Correcting Mazda EGR misfire

    Jan. 28, 2025
    This bulletin applies to 2016-2021 CX-9 and 2018-2019 Mazda6 vehicles, equipped with SKYACTIV-G 2.5L engines.
    Photo courtesy of Kia
    Much like bleeding any fluid system utilizing a pump, the hybrid cooling system must be bled in a particular manner to avoid aeration.
    TSBs

    Bleeding Kia hybrid coolant system

    Jan. 28, 2025
    This bulletin applies to 2017 Kia Optima hybrid/Optima plug-in hybrid vehicles.
    Photo courtesy of Ford
    Reprogram the TCM and PCM using the latest software level of the appropriate Ford diagnostic scan tool.
    TSBs

    Reprogramming Ford F-Super Duty TCM

    Jan. 15, 2025
    Some 2020-2021 Ford F-Super Duty trucks equipped with a 6.7L engine may exhibit a low-speed downshift concern with automatic engine braking enabled.
    Photo courtesy of Mitchell 1
    Apply RTV to the pan to block joint areas only.
    TSBs

    Installing new Lincoln Nautilus oil pan

    Jan. 15, 2025
    Some 2019 Lincoln Nautilus vehicles built on or before Aug. 1, 2019, and equipped with a 2.7L or 3.0L EcoBoost engine may exhibit an engine oil leak from the oil pan RTV seal....
    Photo courtesy of Mitchell 1
    Purge tube location.
    TSBs

    Inspecting Jeep EVAP purge hose placement

    Jan. 15, 2025
    This bulletin applies to 2021-2022 Jeep Grand Cherokee vehicles built on or after Nov. 11, 2021, and on or before Jan. 1, 2022, equipped with a 5.7l V8 VVT engine.
    Photo courtesy of Mitchell 1
    Rear axle lock control actuator.
    TSBs

    Replacing Buick rear axle differential lock control actuator

    Jan. 15, 2025
    This bulletin applies to 2020-2023 Buick Encore GX vehicles equipped with an L3T/L3Z engine and M3F transmission.
    Photo courtesy of General Motors
    This condition may be caused by surface wear of the recirculating ball steering gear internal rack piston nut due to incorrect surface hardness.
    TSBs

    Decreasing Chevy steering lash

    Jan. 15, 2025
    Owners of 2021 Chevy Silverado 2500HD/3500HD trucks may comment that increased lash can be felt in the steering.
    Photo courtesy of Mitchell 1
    Address front wheel hub clicking noise by cleaning the hub flanges of corrosion/foreign material and applying an anti-seize grease.
    TSBs

    Stopping Land Rover/Range Rover click noise

    Jan. 14, 2025
    This bulletin applies to 2020 Land Rover Range Rover Velar R-Dynamic S vehicles.
    Photo courtesy of BMW
    Removal of electronic components without first disconnecting the battery may result in a short circuit, causing component damage. Once the fault 802683 is stored, it cannot be deleted and only becomes inactive after a GWS replacement. This is not a defect in the control unit.
    TSBs

    Warning for BMW gearshift selector switch

    Jan. 14, 2025
    The gear selector switch (GWS) on late-model BMW vehicles consists of the control electronics circuit and the selector lever.
    Photo courtesy of Honda
    If you can duplicate the DTC, troubleshooting will take you through the step-by-step process in isolating the faulty component. In most cases, the SRS unit should be the last on the list of components to replace.
    TSBs

    Troubleshooting Honda seat weight sensor

    Jan. 14, 2025
    This bulletin applies to a host of Honda vehicles including 2020-2021 Accord, Civic, Clarity, CR-V, HR-V, Insight, Odyssey, Passport, Pilot and Ridgeline and 2020 Fit vehicles...
    Photo courtesy of Infiniti
    Diagnostic information in ESM (Electronic Service Manuals) for the following DTCs may be missing or incorrect: B2EF0 and B130C.
    TSBs

    Updating Infiniti diagnostic information

    Jan. 14, 2025
    This bulletin applies to 2016-2017 Infiniti Q50/Q50 Hybrid, 2017 Q60, 2018-2019 Q70/Q70 Hybrid and 2017-2019 QX30 vehicles.
    Photo courtesy of Nissan
    Note after reprogramming is complete, it is required to perform throttle valve closed position, idle air volume learn, accelerator closed position and DTC erase.
    TSBs

    Comparing Nissan ECM part numbers

    Jan. 14, 2025
    This bulletin applies to 2019 Nissan 370Z Coupe and Roadster vehicles.
    Photo courtesy of Mitchell 1
    Example of a stray nut wedged into the transmission mount.
    TSBs

    Removing stray debris from Chevy Colorado

    Jan. 7, 2025
    This bulletin applies to 2015-2022 Chevy Colorado vehicles equipped with a 6L50 MYB or 8L45 M5T transmission.
    Photo courtesy of Mitchell 1
    Example of BJB that has been damaged by water/moisture.
    TSBs

    Inspecting Ford F-Super Duty for water intrusion

    Jan. 7, 2025
    Some 2020-2022 Ford F-Super Duty vehicles may exhibit a condition where the engine will not turn off. Other various electrical issues may be present at times including a dead ...
    Photo courtesy of Mitchell 1
    A winter grille cover is available to restrict airflow in extremely low temperatures.
    TSBs

    Introducing Cadillac winter grille cover

    Jan. 7, 2025
    Some owners of 2019-2021 Cadillac XT4 vehicles equipped with a 2.0L gasoline turbo engine may comment on one or more conditions when driving in extremely cold weather.
    Photo courtesy of Jeep
    Scan for other issues and repair as needed before proceeding. If no other concerns are present, replace the TRS (transmission range sensor) with P/N 68273120AA.
    TSBs

    Replacing Jeep transmission range sensor

    Jan. 7, 2025
    This bulletin applies to 2016-2017 Jeep Patriot/Compass vehicles built on or after June 20, 2016, and on or before March 31, 2017, and equipped with a 6-speed automatic transmission...
    Photo courtesy of Lincoln
    This may be due to the regenerative braking software in the ABS module. Reprogram the PCM to perform a coordinated flash on the PCM and ABS module using the latest software level.
    TSBs

    Stopping Lincoln Aviator brake bounce

    Jan. 7, 2025
    Some 2020-2021 Lincoln Aviator hybrid vehicles may exhibit a brake pedal pulsation or vibration when the brakes are applied.
    Photo courtesy of BMW
    If the noise is confirmed, replace the rear differential suspension mount using polyurethane rubber rear mount P/N 33 17 094 690.
    TSBs

    Quieting BMW knocking noises

    Dec. 17, 2024
    This bulletin applies to BMW M3, M4 and M2 vehicles built up to July 31, 2018.
    Photo courtesy of Land Rover
    A customer may report that the High Voltage (HV) battery will not charge when the charging cable is connected to the vehicle.
    TSBs

    Diagnosing HV Land Rover HVJB

    Dec. 17, 2024
    This bulletin applies to HV models of Land Rover Defender, Discovery, Discovery Sport, New Range Rover Evoque, New Range Rover Sport and Range Rover Velar HV vehicles.
    Photo courtesy of Mitchell 1
    Example of the bubble level.
    TSBs

    Aiming millimeter wave radar for Honda vehicles

    Dec. 17, 2024
    This bulletin applies to all Honda vehicles equipped with the millimeter wave radar.
    Photo courtesy of Mitchell 1
    Example of Start 1 and Start 2 relays. Start 1 shown at left; Start 2 at right.
    TSBs

    Addressing Kia Sorento no-crank condition

    Dec. 17, 2024
    Owners of some 2014-2015 Kia Sorento vehicles may experience an intermittent no-crank/no-start, especially after an overnight cold soak.
    Photo courtesy of Mazda
    Some customers may complain about surging at low speeds and during acceleration. This surging is in the longitudinal direction (fore/aft), felt about two cycles per second and occurs in the locked up first gear.
    TSBs

    Correcting Mazda3 surge

    Dec. 17, 2024
    This bulletin applies to 2019-2020 Mazda3 built in Japan before Jan. 11, 2020, and 2018-2020 CX-5 vehicles built before July 20, 2020, with cylinder deactivation.
    Photo courtesy of Chevrolet
    Refer to document ID # 4773341: circuit/system verification testing. Verify that a test lamp does not turn on between terminal 10 and ground. If the test lap turns on, repair the short to voltage on circuit 2172.
    TSBs

    Repairing Chevy stop/start issue

    Dec. 10, 2024
    This bulletin applies to several Chevy models including 2019-2021 Blazer, 2017-2021 Cruze, 2018-2021 Equinox, 2017-2021 Malibu, 2019 – 2021 Silverado 1500 and 2018-2021 Traverse...
    Photo courtesy of Ford
    This may be due to the software in the PCM. Reprogram the PCM using the latest available software.
    TSBs

    Reprogramming Ford hybrid police software

    Dec. 10, 2024
    Some 2020-2021 Ford Explorer/Police Interceptor Utility vehicles equipped with a 3.3L hybrid engine and built on or before Oct. 21, 2020, may exhibit a MIL on with DTC U0100 stored...
    Photo courtesy of Mitchell 1
    The engine ID number is outlined in red for purposes of this illustration.
    TSBs

    Locating General Motors engine identification number

    Dec. 10, 2024
    This bulletin applies to a range of Buick, Cadillac, Chevy and GMC vehicles equipped with 2.0L or 2.5L engines.
    Photo courtesy of Chrysler
    Verify proper A/C performance and verify that the whistling noise is gone. Recharge the system using R-1234YF refrigerant.
    TSBs

    Replacing Ram 1500 A/C expansion valve

    Dec. 10, 2024
    This bulletin applies to 2019-2021 Ram 1500 trucks built on or before Nov. 6, 2021, and equipped with air conditioning.
    Photo courtesy of Lincoln
    To prevent the battery saver mode from activating, make sure that the negative cable of the 12V battery charger is installed to a chassis or engine ground, and not to the battery negative terminal.
    TSBs

    Correcting Lincoln Navigator inoperative wireless charger

    Dec. 10, 2024
    Some 2020-2021 Lincoln Navigator vehicles may exhibit the wireless charger inoperative or poor performance when using some Apple iPhone models that use MagSafe wireless charging...
    Photo courtesy of Mitchell 1
    Original dust seals feature an outside diameter of 64mm. The outer lip area simply rests on the top of the strut mount but water may be able to enter the well.
    TSBs

    Changing Subaru strut mount cap-seal

    Dec. 3, 2024
    This bulletin applies to 2017-2023 Subaru Impreza, 2018-2023 Crosstrek, 2019-2022 Forester, 2020-2023 Outback and Legacy and 2019-2023 Ascent vehicles.